SUBMIT A COMPLAINT / unauthorised payments from bank account

Aberdare, Wales, Mid Glamorgan, United Kingdom Review updated:

I ordered the Get It Done writer's toolkit from Platinum Millenium. I was directed to an up sell page that described a cute free sign in the copy on the page, and a YouTube clip which failed to play. As the copy did not disclose an ongoing fee subsequent to the order of the sign I ordered it, and low & behold it arrived and how surprised & disappointed was my daughter when she got it. however not as surprised as I was to see unauthorised payments taken from my bank account. for a few emails which seem to have stopped all of a sudden but no reimbursement of the monies taken from my account.As far as my family & peers tell me this is theft and I should take it further. I posted a complaint and emailed you on the 2nd of May 2017 and as of yet no reply to my email and I cant see my post anywhere on the complaints site. So people its over to you for the second time..

Paul E Davies

  • Updated by Paul E Davies, May 13, 2017

    Two weeks down the line and no acknowledgement or even a reply from your company.
    emails seem to be blocked or your email address doesn't exist
    seems to have scam written all over it. Time to get the police involved I think
    you had enough chances to comply.
    Ah well...

May 10, 2017
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  • Yv
      17th of May, 2017

    Hi, Paul, You contacted us via our Facebook page, we responded immediately, and an email was sent to you from [protected] Please let us know if your issue is still unresolved. Thank you

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