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The good, the bad, and the ugly - discover what customers are saying about Wowmall

Welcome to our customer reviews and complaints page for Wowmall. We understand that making informed decisions about where to invest your time and money can be challenging, which is why we've created this platform for our community to share their honest feedback about their experiences with Wowmall.

On this page, you'll find a comprehensive collection of reviews and complaints from real customers who have used Wowmall's products or services. Our reviews are authentic and unbiased, providing you with a complete picture of the company, its products or services, and their customer service.

Whether you're considering doing business with Wowmall, or you've already had an experience with them, our community's reviews and complaints will give you a valuable perspective on what to expect. Our goal is to help you make informed decisions about where to invest your time and money, and we hope that our platform will be a valuable resource for you.

Please feel free to browse our reviews and complaints and share your own experience with Wowmall. Your feedback is an important part of our community and will help others make informed decisions.

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8:48 am EDT

Wowmall steel chrono watch

Was COD and cheap watch which didnt ordered and the courier " loyal delivery " demanded payment for 79SGD. didn't know where they got my name or address from.

when queried for company that initiated the delivery, they replied that they could not, just that they were required to collect the money and they unable to produce the invoice.

when i denied ordering the item, they replied they were unable to return the item and i need to provide payment immediately .

believe the company WOWMALL is an scam syndicate.

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10:10 am EDT

Wowmall designer bag

Subject: I wish to return item

Not as advertised Designer quality. This item is worth 300, not 2899 as I am a Quality Assurance Manager for bags & accessories.
I asked the delivery man where is the receipt he asked me to sign in his phone. I knew it was a scam when i opened the box before i paid the 2899 but i was guilty enough to return and not pay so i told the delivery guy that i will just email to complain about the product.

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8:32 am EDT

Wowmall birkenstock sandals

I ordered birkenstock sandals but i recieved like worst as in worst product... The courier cannot give back my money because they said they are just courier... I payed 2899 pesos for the fake sandals.. I tried to contact any of the number.or the courier but it ended that the [protected]@wowmall.com is also fake. I know a lot of people bought this from them. It was also clear that you cannot do anything after.you recieve the package especially if you already sign in their product. I hope we can do all about this to stop others from being a victim.

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Lucille Diomangay Tan
, US
Oct 29, 2018 7:59 pm EDT

Tumawag sakin ung ninjavan. Iddeliver na nila ung order. Hindi ko muna tinanggap kc baka masayang ung 2899 ko. Minabuti kong mag search muna. Mabuti nalang nbasa ko tong complaint. Tsk pang gift ko pa nmn sa bf ko. Too good to be true tlga

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cuterhea
, US
Oct 25, 2018 8:10 am EDT

may maggawa pa ba tau para ibalik ang item at marefund ntin ang full payment

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geraldine.sablaon
, PH
Oct 23, 2018 6:34 am EDT
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ako din ;( same date tayo ng nareceive yan . ang mahal mahal tas ganun ginawa :( sobrang nakakahinayang yung 2899

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K
10:44 am EDT
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Wowmall breitling watch

They advertise a Breitling watch at Rm299 due to closure of the warehouse. The advertisement showed a Breitling watch and after the order was made, the unit delivered is a knock off which looks like the Breitling but not a Breitling. I wrote to them to return and a refund but they have ignored the email.

This company is running g a COD scam because for COD you cannot inspect the item and once paid I case you have no recourse for refusing u like if you pay with paypal or credit card, you can call the pay rent gateway to complain and they was claim back for us.

Don't be duped by them

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M
9:52 pm EDT

Wowmall I bought it for 2899 pesos and the item that I get is so cheap. I message their email but there's no response at all. I want my money back.

I got the wrong item. I ordered birkenstock the double buckle double strap sandals and it end up they deliver the cheap one. This [protected]@wowmall.store is scam. Please dont order to them if you see their ad please please dont be fooled by the strategy that they sale the item at the lower price. And also dont be assure because its a Cash On Delivery. I bought it for 2899pesos and the item that i get is so cheap. I message their email but theres no responds at all. I want my money back. Im really disappointed.

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cuterhea
, US
Oct 25, 2018 8:13 am EDT

what can we do to refund the money

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Girlie Taal Bernardino
, US
Oct 18, 2018 2:23 am EDT

Hi, I am a victim, too of this scam. Just got hold of the item today. I also ordered the "Birkenstock" sandals but it came out that it was not the same as advertised. The item is not even worth PHP 2899.00. Just want to know if you were able to get a refund? Thanks

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D
10:36 pm EDT
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Wowmall no response about complain

I bought a pair of crocodile leather shoes. I wanted to change it for a larger size.
Despite several emails, I have not received any response.
My product details are'
Order number: [protected]
Payment amount: 239
Your (customer)name: Rizal Shah
Your (customer) address: Suites 230-231, 2nd floor, Johor Tower, Jalan Greja
Your (customer) phone number: [protected]

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9:34 am EDT
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Featured review
This review was chosen algorithmically as the most valued customer feedback.

It was advertised on yahoo ad in malaysia of this product sold and we purchase it. End up it is all fake and cheap item that is not what we are suppose to get. It is a scam company. From: [protected]@wowmall. Store Sent: tuesday, july 3, 2018 1:54 pm To: [protected]@hotmail.com Subject: order confirm for wowmall Dear sethrine goh, Thank you for your...

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3:58 am EDT

Wowmall watches

I have just been scammed by Wowmall.
I ordered the $79 automatic watch on 21 June and it was delivered on 18th July by Ninja Van. Instead of the very nice catalogued automatic watch, I received a cheap battery operated watch branded WLISTH which I could buy at the market for less than $5! I wrote several emails to Wowmall customer service, they did not respond.
The box label has got a dubious shipper address: "Shenzhen deep in side". Other than a tracking number, there was no other details. The phone number on the label was also dubious. The originating courier was Comone Int'l Logistics.
I went to Comone In'l logistics today 20th July to ask for a refund. They promptly got me to fill up a form and I got my $79 back, no questions asked.
The gentleman who attended to me told me that Wowmall has lots of customers complaining and asking for refunds on fake goods.
If any of you wish to get your refund, just go down to:
to Comone Int'l Logistics,
Block 1090, Lower Delta Road #01 - 05 o 07, Singapore... bring along your box n labels

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N
12:30 am EDT

Wowmall all listings post on yahoo ads

Ordered a Luminator watch, only realize that it's a scam in disguise, quickly wrote in to request to abort the deal. Next working day, a lady name Veronica called and persuade not to call off the deal and item was already shipped from Hong Kong. The lady don't speak fluent English and ask to speak Mandarin and which I knows I already fall for it. She promise me that she would honored the return policy. But after a few emails exchange, there's no response. Last exchange was that I have to paid $7 for item to be pick up by ninja van and then refund me.
So guys, don't fall for this scam, you can't do anything to it. Ninja Van collude with wowmall which collude with Yahoo to put up this scam ads, or even it's a scam set up between this three parties.

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irwanb8811
, ID
Jun 15, 2018 9:08 pm EDT
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hello

same thing happened to me, so I went to comone office, and they give me refund on the spot. just bring watch and original box that the watch came in, and get refund.
comone express office at lower delta rd blk 1090 #01-05/07

irwanb8811@gmail.com

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Rahman Adam
, US
Oct 31, 2018 9:20 pm EDT
Replying to comment of irwanb8811

Hello i hv been conned by wowmall too and would like to hv a refund. Can you share me the address again u got thenrefund. I'm in Malaysia. Is the comeone express office available in kuala lumpur, malaysia?

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Rahman Adam
, US
Oct 31, 2018 10:10 pm EDT

Can whatsapp me at +[protected]

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E
9:59 pm EDT
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Wowmall luminor watch

I ordered two (2) luminor as shown on their website, on may 19th and instead received chinese immitation this morning. Ninja van, the courier company insisted that I pay before I can open the box, and once open, I can return, since as per ninja van customer service, it simply means the buyer has accepted the goods by opening the box. I believed that wowmall and ninja van knows the system and are just operating within the grey area. I will be making a police report on this issue, and I believed that there are numerous others being conned on similar basis.

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irwanb8811
, ID
Jun 15, 2018 9:04 pm EDT
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hello

same thing happened to me, so I went to comone office, and they give me refund on the spot. just bring watch and original box that the watch came in, and get refund.
comone express office at lower delta rd blk 1090 #01-05/07

irwanb8811@gmail.com

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I-shah
, SG
Jun 08, 2018 7:53 am EDT
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Me too...received the item today which is totally different...Sanchybird brand delivered and totally different from advertised...this id definitely a scam and [censored]...

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Lee Huat Chye
, US
Jun 04, 2018 9:42 am EDT

I too got conned they delivered a S$10 watch deference brand.
By the way this evening I made a Police report. Any one have WOWMALL office Singapore telephone number or Office address, please keep me posted .Thanks

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P
2:24 am EDT

Wowmall watch

I want to complain about Yahoo being an accessort to fraudulent companies scamming the public by supporting this company wowmall to sell their watch products on their site. Despite so much complaints from the public the advertisement from wowmall still continues daily. I bought a watch from their site, a Luminor but instead I received a back alley production called Pintime! Its appearance look so flimsy.
http://watch-sg.wowmall.online/?utm_source=yahoo&utm_medium=GT&utm_ad=B02368MM-15693-0517&utm_content=lam&utm_design=8
I have submitted at least a dozen request for refunds through their customer service site at [protected]@wowmall. store but to no avail as they do not reply back. How can Yahoo continue to advertise for them daily? This makes Yahoo an accessory to the fraud. Can we do a class action against Yahoo since their partner in crime did not reply to our request for refund as advertised by them that we can for any reason?

David

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william cheong
, US
Aug 28, 2018 9:30 am EDT

Order an authentic Oris watch but when receive are scrapped watch of different brand and never look like what advertised. This seller is a conned. Wonder why wowmall still allowing all these sellers cheating buyers? My order no is [protected]

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Bize Mangubat
, US
Jul 21, 2018 1:02 am EDT

ME TOO, ITS A FRAUD! LOOK AT THE DIFFERENCE

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Bize Mangubat
, US
Jul 24, 2018 3:07 am EDT

SUPPORTMY@WOWMALL.COM do not respond my email. i am asking why the item is different from the advertisement on onstagram

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Razzin Fiqri Mokhtar
, US
Jul 10, 2018 11:17 pm EDT

razzin.fiqri@gmail.com

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Razzin Fiqri Mokhtar
, US
Jul 10, 2018 11:15 pm EDT

Hi Veronica,

I have received the item but it's not the same as what advertised and I have purchased. I have sent many email regarding this but there is no reply from you. Attached is what we received and totally is not the actual product that we have paid. If this a fake item I want my money to be refund or I have to make a police report on your website. Here's the receipt and the item received pictures for your reference.

Look forward for your immediate reply!

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irwanb8811
, ID
Jun 15, 2018 9:09 pm EDT
Verified customer This comment was posted by a verified customer. Learn more

hello

same thing happened to me, so I went to comone office, and they give me refund on the spot. just bring watch and original box that the watch came in, and get refund.
comone express office at lower delta rd blk 1090 #01-05/07

irwanb8811@gmail.com

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Rahman Adam
, US
Oct 31, 2018 10:29 pm EDT
Replying to comment of irwanb8811

Anybody knows the address of office in Malaysia? Would appreciate if u can share. Thanks

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David CK Poon
, US
Jun 08, 2018 8:16 am EDT

Thank You I-shah for the address. I will be going down on Monday 11th June. Anybody else wants to join me is welcome. Can email me at davidckpoon@yahoo.com

Regards
David

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Lorence Reyes
, US
Sep 07, 2018 8:04 am EDT

Sir they continuing advertising in Facebook.

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Rose1966
, SG
Jun 02, 2018 5:54 am EDT

My husband received his order today. He ordered a Luminor 1950 Series PAM00441 Men's Automatic Mechanical Watch in Brown. Instead he received a chunkly clumsy looking watch called Sancy Birds!

This is what he ordered:-
http://daru-watch-sg.fantasymall.club/?utm_source=yahoo&utm_medium=GT&utm_ad=B02368MM-15693-0517&utm_content=lam&utm_design=8&utm_google_pixel=&utm_facebook_pixel=&utm_yahoo_pixel=&goback=watch-sg.wowmall.online&title=Hot%20Sale%20Famous%20Watch

This is what he got (see attached photos). Just sent an email to their support centre. I'll keep you guys updated.

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I-shah
, SG
Jun 08, 2018 8:01 am EDT
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Replying to comment of Rose1966

Me too...feel very cheated...got mine exactly as your post...heard a guy got a refund...office at lower delta blk 1090 #01-05/07...

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Rahman Adam
, US
Oct 31, 2018 10:28 pm EDT
Replying to comment of I-shah

That lower delta adress is in Singapore Anybody knows the office in Malaysia?

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11:26 pm EDT
Verified customer This complaint was posted by a verified customer. Learn more

Wowmall watch

A scam! Never buy from it. It's a bluff. It's nothing like what was advertised. The watch can't work. Poor quality. Stupid enough to fall for it. Thought it's a bargain at $68 but it's not. Please do not be fooled by it. The trick to do COD is neat and it easily fools buyer but it never leaves a transaction record so how to trace it and get noticed?

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irwanb8811
, ID
Jun 15, 2018 9:13 pm EDT
Verified customer This comment was posted by a verified customer. Learn more

hello

same thing happened to me, so I went to comone office, and they give me refund on the spot. just bring watch and original box that the watch came in, and get refund.
comone express office at lower delta rd blk 1090 #01-05/07

irwanb8811@gmail.com

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G
7:32 pm EDT
Featured review
This review was chosen algorithmically as the most valued customer feedback.

This ad is a scam. The product received was nothing like what they had advertised. The descriptions given are all different from the actual product. The ad says can return within 7 days for no reason but when I wrote to them about returning the product, they don't even reply to you. I had already made a police report. So please do not allow them to continue advertising their products to cheat others.

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