I went to kuwait agent of rolex watch to fix the adjustment screw and they refused because i didn't purchased from them .
I have the warranty paper from bahrain agent and its serial number (8570) please advice me where i can fix my watch.
I loved my Sea-Dweller for 7 years, until I went swimming with it in a pool whilst on holiday. Moisture got into the watch, when I got back home I sent it to Rolex (Geneva) from the shop where my wife had purchased it. A couple of weeks later they called me to give me a quote for the repairs. After giving me a list of all the parts that had to be replaced due to water damage. They told me it was my fault due to a knock and gave me a quote of 3800 euros! (The watch was just over 4000 euros when brand new)
I am absolutely devastated. It was a wedding present and it was very valuable to me sentimentally. If I had knocked it hard enough to break the seal, I would have noticed. This model is supposed to withstand pressure of 1220 metres of depth and they're trying to make me believe that this is somehow my fault.
Does anyone have any suggestions?
I've attached a photo of what happened to the watch after the water had dried inside.
I purchased a roles datejust 2 three months ago every night when i take it off it shuts down in a matter of hours I have complained to tourneau in wrighting and many times by phone to no avail
The sales dept told me that i should wind it up and it will function normally i have done this on many occasions to no avail
I believe that my watch is faulty and need assistance to have it replaced
My email is [protected]@hotmail.com
Purchased Rolex Submariner ($5, 000). Owned the watch for three years and wore it seldomly (to keep it nice...
My name is Simon Lim. I recently ordered a Rolex Datejust Pearlmaster 18k Gold with Gold Dial Bar Hour Markers item # RLL081 for $147 from lookrichforless.com. I paid with my visarcard. When i received, the item very poor in workmanship, it look very fake and itry to email them but no reply.. and i try to call also canot get them... soo what can i do??? very sad..
I went to purchase Rolex wrist watch for my son. I wanted a sports watch for him and Rolex is also a brand...