WordSmart / SCAM
I don't know anything about their product because I never opened the package; but the company itself is the worst I ever dealt with; Firstly, they stole my daughter's information from (I assume) SAT private information website and they called my home phone, which we are paying to be protected from the Scam; the lady verified my daughter's information and made me think that this is my daughter's school recommended program they are offering. Well, I spoke with the lady and I kindda got excited that they are working with the schools and helping kids to get better scores on their tests, and so and so; at the end she says that I need to pay $200 right now; I was a little bit shocked but I did pay; then I realized that it is something wrong with all this; I contacted school and they said they never recommended this program to anyone. 5 days later I got this package, I did not open it since I already decided to send it back, but I called to company just to verify returning protocol - it was the most horrible customer service conversation experience I ever had; lady (don't remember her name) she was literally screaming at me, not to mention that it took about 20 minutes to get someone on the phone with all that time listening their stupid annoying testimonies and promotions of the product; ok, after I got pissed of by the lady in customer service - she has been screaming at me pushing me to open the package, violating me saying that I am not a good mother because I don't want to open the package to try it for my kids; after all this, she finally agreed to give me mpr number which was needed to return the package; so, sent it back unopened; It is one month since, and I am still waiting for my money to be returned, and I am calling them every week, waiting for 10 minutes on the phone to hear that they still working on putting my money back on my account; they remaining same rude as they were when I called them for the first time and trying to convince me that this is all my fault. Absolutely horrible experience! I am going to contact my bank to get my money back...
More WordSmart Complaints & Reviews
- WordSmart - Online scam 
- WordSmart - Rude customer service 
- WordSmart - DISHONEST COMPANY! DON'T BUY FROM WORDSMART! 
- WordSmart - Rip-off / SCAM 
- WordSmart - dispute charges & collection 
- WordSmart - Sucked Too? Info that might help you.
- WordSmart - Telemarketing Scam 
- WordSmart - Ripped off
- WordSmart - No resolution