West Corporation / Employer
If one wants to work for a company that thrives on "double speak"--this company is for you!
This company hires so many applicants and then "cleans house" to make room for the new applicants only to be hurting their call time. Rules are constantly changing or made up as they go along. No one can seem to agree what the proper protocols are when dealing with customer complaints in terms of what the solutions are. When one complains about missing hours on one's paycheck--they are given the "run around" as well as "lip-service" on why they have not receive their pay. Always double check what you are getting paid an hour as the company is known to "switch-n-bait" what your pay rate is.
They claim they care when in actuality, they care about their own bottom line. They claim they want to see employees succeed when in fact they can't even provide employees the proper tools to succeed in the telemarketing business.
When one sees their hiring event--walk...no run the other direction! This company is not worth it unless you like "double speak" and "mind games".
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