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Web.com / utter failure!

Aug 2, 2015
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Web.com is a failure for my business and parasite to my account. I signed up in January and checked "Perfect Privacy", got side tracked, and never took my site live. Last weekend, a shakedown artist contacted my personal email threatening to create a porn site with a similar domain (.com vs. .org) name if I didn't pay him money for the parallel domain name. -Trash my fledgling business name or pay up! I immediately contacted Web.com who said I had checked perfect privacy back in January, but for some reason it was not applied until 5 June. I asked them who applied it since I hadn't been into my account in months. They have no answer and think that it is perfectly acceptable for me to have paid for something and not received it. I now have to rename my business that I have been slowly building on my weekends off, design new logos, and come up with a new website domain name. Thanks for nothing, Web.com!

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Web.com Logo Web.com
Customer Service
12808 Gran Bay Pkwy W
United States - 32258
+1 800 986 1477
+1 904 880 0350
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