Victoria's Secret / tee shirt bra and panties
My complaint is in regards to a black 42D black tee shirt bra and the panties that I purchased 5/$28. First off, I bought the bra shortly before Christmas and yesterday the underwire snapped in two! I was in awe since I've only worn this bra a handful of times. Second, is the panties, 3 of the 5 now have holes in the side seam from my thumb going right through it. Astonished, I had asked some friends who also wear VS panties if they had an issue, not telling them my problem, and they said they've had the same problem.. I am so unhappy with my purchases. I have been a loyal customer for the last 15 years and I think I will be turning my purchases over to a different company. The store informed me that there was nothing they could do without a receipt. I am not willing to spend money on your product if there is no longevity. I am just so disappointed in the materials and the manufacturing. It breaks my heart. Thank you for listening.
Updated by KellyGi, Jan 29, 2018
OMGOSH, this is ridiculous! I am 42 years old, I was fitted by the workers at Christmas! I have/HAD been a loyal customer forever! Your product has lost quality! I will not go back and forth about the cleaning and proper fitting of YOUR undergarments! I hand wash my bras and pull up my underwear like every woman in the free world! Your product has lost value and now you're customers service sucks! I will not play the blame game! Take responsibility for your [censor] products! I will NEVER step foot into another Victoria Secrets nor will I take my daughter! I will pass your behavior and regards onto every woman I know! Thanks for NOTHING!
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