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Vantage Deluxe World Travel / Danube River Cruise

1 90 Canal StreetBoston, MA, United States
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Booked the Danube River cruise July/August 2015. Prior to our cruise their were water level issues on the river. A barge ran aground half way through our cruise and we were given a choice; continue on via a bus tour or fly home with a partial refund. The river was blocked to boat traffic. Vantage company reps told us that we would stay in 5-star hotels and the vacation experience would be similar, however, we had less than 24-hours to make the choice. Bottom line Vantage totally misled us on the 5-star hotel experience. Not only were the accommodations not close to 5-star; but, the food and wine was less than satisfactory. We had no recourse, and furthermore, Vantage has been totally unresponsive to correcting this via a partial refund. How Vantage gets a AAA rating from the BBB is beyond me, other than they must have a tight relationship with the BBB in Boston. ABSOLUTELY AND POSITIVELY would explore all options before booking with Vantage. We spent $15, 000 with these people and have no intentions of ever sailing with them again.

Jan 12, 2016

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