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2.6 175 Reviews

Value Plus Complaints Summary

71 Resolved
104 Unresolved
Our verdict: Dealing with Value Plus, which has an average resolution rate, requires some diligence. Research their service in depth and read a variety of customer reviews for a balanced view. Approach any customer service interactions with detailed and well-prepared queries to facilitate a better resolution process.
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Value Plus reviews & complaints 175

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9:49 am EST
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Value Plus no gift card like promised

I recieved a form in the mail a few monthes back saying this company was going to send me $50dlrs.in gift cards and I never recieved them, now since then I have moved but I was at the old address for at least a month bfore I left so they didnt send it! My new address is 301 orchard st, fayetteville n.Y. Apt. D11, tanya holmstrom, they also charged my credit card twice without my knowledge, help please I dont know what to do!

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11:39 am EST
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Value Plus Repeatedly denied offer

I ordered the "Potty Patch" for my puppy online. As I was finishing up my order a window kept popping up offering me "free gas" & a "Wal-Mart" gift card. I denied this offer and tried to finish my order. This offer widow popped up at least 5-6 times and I kept refusing. Finally, I finished my order and the "offer" stopped popping up.
The following evening at around 8:30 pm someone called to verify my order for the "Potty Patch". I was not home and my husband took the call. They offered him an even better deal. You know how it goes, if you keep denying these offers they offer more to get you interested. my husband told them "no". Well, they went even further with the offer. They told him we would receive a $50.00 gas card in the mail along with a $50.00 Wal Mart gift card--no strings attatched. They said that we could use the cards and only after 14 days of receiving them we would be charged a small fee of $30.00 per month on MY debit card. They also told my husband that we could cancel the offer within the 14 day trial period. For one, no one, including my husband is allowed to authorize any purchases, etc... on my debit card. For two, I had told these people repeatedly that I did NOT want their offer. Who in their right mind would believe that you could receive something worth more than what they are supposedly going to charge you. Also, the Potty Patch cost me a little under $50.00, so why would they send me more than what I just paid out.
I received 2 different letters in the mail from ValuePlusOnline on Friday, Feruary 5, 2010 (mind you--not 2 gift cards as was told would receive). These letters stated that they had charged my debit card 2 $1.95 trial fees and that on [protected] thay will be charging me 2 more subscriber fees of $24.95 and every 30 days thereafter.
I am so sick of these scam artists taking advantage of people. My husband and I receive SSI (which barely covers our bills every month) and my debit card is for child support arrears for my daughter who is now 23. It took me over 15 years just to start receiving "anything" and the amount put on my debit card each month is less than $110.00 per month. This in no way covers what it costs to raise a child for 18 years.
I am so thankful to whoever started this website and will be sure to pass the information along to others. Hopefully this will help others who are in the same situation and cannot afford to be scammed.

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4:14 pm EST
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Value Plus did not receive my 50.00 Walmart gift card like promised

I was told signing up for this value plus, I could cancel at any time... I would receive a 50.00 giftcard from Walmart. Not true ! Big scam ever ! YOU go where they tell you... No 50.00 gift card anywhere !

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tohun63
, US
Apr 27, 2016 12:56 pm EDT

I would like my gift card as promised. everytime I take offers like this one I never get the gift cards as promised. I do not want to spend money here until I recieve it to see if this is a valid company. Thanks, Kathy Thomas

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Lila Germain
, US
Mar 19, 2016 12:07 pm EDT
Verified customer This comment was posted by a verified customer. Learn more

I did not get what i was promised a 50.00 walmart gift card, I want my order cancelled. You do not have my permission to take an electronic payment from my account, none of my accounts. I received my papers on Friday March, 18, 2016, . It says you have 30 days to cancel your trial, I want it cancelled immediately, today's date is Saturday March 19, 2016 ! You people are fraud. I am also contacting my credit card company to make them aware of your fraudulent company !

sincerely
Lila L. Germain

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Pam Siegler
Mulberry, US
Aug 15, 2012 10:10 am EDT
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I have tried three separate times since the beginning of 2011 to get $50 gift cards for Funsource...and for ValuePlus. I have written personal letters and called the toll free customer service number. I was told that they sent selection forms to my address several times...interestingly that's the only mail I've ever heard of that I've never gotten. My last correspondence with them suggested they send it to me certified mail or at least 'delivery confirmation'. That was 7/3/2012. Haven't heard from anyone. I got into this by ordering Walkfit orthotics through the TV ad...I have sent them a letter also saying I would not recommend them because of their association with this SCAM

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blondie656699
Billingsley, US
May 11, 2010 8:36 am EDT
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I totally agree that this is just a SCAM!In times like this WHY lie to people and promise them something that may help thier family.You ALL are PATHETIC LOSERS!

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faith russo
Beverly, US
Feb 22, 2010 11:25 am EST

what the hell you told me to sign up and would get free 50 dollar card

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complface
Westminster, US
Feb 16, 2010 2:35 pm EST

i applied for value plus and was promised the gift card i never got it they had no problem taken 24.95 i called them and was promised information to fill out for a card and still nothing so wat do i do we need to take legal actions

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1:14 pm EST
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Value Plus charges without knowing

i was charged on my cc 7 times of the 16.95! that is over 118.95 dollars and if we put other peoples money togather i bet it would equal out to be over 500.00 and by law anything over 500.00 equal's jail time, i feel we need to come togather to stop this company! i do not know these people or why they charged by cc but i had enough! please any one wanting to help please emial me at [protected]@yahoo.com

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bytor1
, US
Sep 14, 2010 6:21 pm EDT
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I was just charged $24.95 and I called the # from my checking account. The woman on the line said I authorized this. I most certainly did NOT and I have no idea who these people are. I cancelled and demanded they refund the money, she said they would process a refund within 3 to 5 business days and gave me a confirmation #. Now I just wait. How do companies get away with this crap?!?!

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2:58 pm EST
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Value Plus fraudulent

I responded to this companys invitation to try their services for free for 30 days. Without any obligation you would receive a $50. gift card from Wal Mart for just trying their services.
I had for gotton all about it and a month later I received all the information with a phone number to call and a website to get my $50.oo gift card. There was no way you could ever get into that website to claim your gift card. Every excuse in the world will pop up to stop you from entering. It said for one thing that my email was incorrect or that my subscriber number was not legitimate or that someone else was using it. Ha!
I have had the same email addres for over 10yrs. and why would someone else be using my subscriber number. It is a BIG SCAM! I cannot get ahold of anyone on the toll free number. The biggest joke is that I did not get the sweet little package of info and numbers until the week that the 30 day trial was over. Isan't that a hoot! DONT USE THIS COMPANY IT IS A SCAM BIG TIME!

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Lindy G
Sacramento, US
Jun 26, 2011 11:40 pm EDT

I received a letter from this place on June 25 staying that I joined this program, however, I did not join any such program. If you go to valueplusonline.com there is no such website. I went to their programstop.com website and canceled this program even though I never joined. Someone needs to stop these people, I did not authorize them to charge my credit card for anything. My credit card company is also being notified.

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James Cassel
, US
Apr 22, 2011 2:00 pm EDT

The website myfunsource.com opened and I was able to log on & put in my password, however, the valueplusonline.com will not open. I don't know how I will be billed yet because this is the first time I've been on line to try these sites. Guess I'll know if I'm billed on the credit card that I bought health products with.

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moonlight808
Honolulu, US
Mar 05, 2011 10:54 pm EST
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received Welcome letter, says to sign in to ...claim my $50 gift carD TODAY! CLICK ON THE claim gift button but does not access.
unable to make changes to profile and make changes. seems awful .strange and fishy. tried callerd 1=800 number, but its closed
on weekends, only mon=fri. frustrated and really furious about all this haseles.

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suecitysue
Escalon, US
Apr 20, 2009 3:58 am EDT

I did not recieve my free gas card for $50.oo. When I called them they said they had already taken my $19.99 out of my bank account. They got that by calling me and telling me to sign up for $2.00 and got my debit card. I told them, how can you charge me when I haven't recieved the gas card? I will check my bank to see if they have put my $20 bucks back! I will let you know, now there is no website, how to I get the gas card?

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Linwood Harris
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Oct 10, 2008 9:31 am EDT

I was tyo recieve a $25 walmsrt card, that I still have not recieved. Prior to my trail peroid I was cahared, not only for one but for four seperate account. I wa s told it would only be $4.95 not four times that. Also charged 19.85 times 2 before trail periond was up. call and cancelled membership, expecting it to be refunded to my account.

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daniela miller
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Feb 10, 2008 12:00 am EST

They said I had registered with them witch was not true I bought a toy off of e-toys and they got my info and my credit card info and charged me a dollar and sent me what was supposed to be a $40 gift card for gas and other things. Now my credit card has been charged and I am trying to cancel and not getting an answer.

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Migdalia Amaro
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Sep 15, 2007 12:00 am EDT

After a call offering $40 gas card, and charging my cc fr $1.00. The famous letter was received and we I tried accessing the website indicated on the letter all I found was a complaint site about this company. If so many people have problems with this company why are they still scamming the public.

Beware!

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mark thompson
,
Jul 28, 2007 12:00 am EDT

My charge card was billed before I had even had time to respond and now I am unable to even contact anyone about it.

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Zelma Bell
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May 22, 2007 12:00 am EDT

They called me up, and got me to order magazines, from them. They promised to send me a $25.00 gift card for gasoline, and a $25.00 gift card for walmart. I just received this notice in the mail, today, to go online to claim my cards, only to find out it was a fraudulent promise.

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theycallmechavez
Walla Walla, US
Jun 19, 2011 11:28 pm EDT

came on this site to cancel subscription and can't find that on web site anywhere nor was i able to get my free gifts. cancel my subscription to your not so great website!

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4:44 pm EST
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Value Plus Unauthorized Charges to Credit card

I noticed two charges from this company on my credit card - I did not subscribe to them - I do not live in the US so why would I subscribe to savings in the USA that I cannot use? I have read from the pother comments that they may be affiliate to companies who sell online and once they get your information you start getting charged - I have informed my bank and they are investigating the matter.

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Tesswil
Consh, US
Feb 03, 2010 1:14 pm EST

I received my credit card statement back in August and noticed a charged from WC Essentials for Home. I contacted my credit card to report the unauthorized transaction but I was told to contact this merchant to dispute the charges. WC Essential customer service had reassured me that this August charge will be credited back into my Credit card. Four months later after that call to WC Essential, as I was checking my credit card record on line, I noticed that the charges from August was never credited by WC Essential, in fact, they charged again for Sept., Oct., Nov., and December. I filed a complaint to HSBC about these unauthorized activities and HSBC reassured that they will handle these issues with WC Essentials. HSBC had credited those monthly amounts out of my credit statement as of Jan. 6, 2010. Today is now February 3rd, 2010, HSBC had reposted those disputed charges back into my account as they stated that WC Essentials for Home have not complied to their CREDIT REQUEST. I don't know who WC Essentials for Home is, I have not dealt with this merchant at all. I think that WC Essentials for Home is a SCAM and should be looked into by the Federal Government on their unlawful practices. Imagine them charging a person (unauthorized charges that is!) for $16.95 a month, and nothing is being done. If it was me ripping off another person - I would get prosecuted - then why can't WC Essentials be prosecuted? How many other people out there that they have ripped off for $16.95 a month charges?

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2:01 pm EST
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Value Plus illegal charges

I received my credit card statement this month with 2 unauthorized charges on it. One for HOMEPLAY MONTHLY [protected] FOR $16.95 and one from VALUE PLUS MONTHLY [protected] for $21.95! These companies should be investigated and punished to the full extent of the law! The charges were completely erronious! Something has to be done about this! In checking the internet I found that there were many, many complaints! I cannot see any difference between what they have done and someone stealing your credit card and illegally using it! This is CREDIT CARD FRAUD by all legal standards!

albert c. marth
[protected]@verizon.net

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Value Plus Unable to claim $50 in Gift cards as sing up promise

Upon receiving a Welcome to Value Plus letter advising me to claim my $50 in Gift Cards today, I logged on to www.valueplus.com/open/form/50 as stated in the letter. There was no website found. I am requesting assistance in locating this website so I may claim my $50 in gift cards as promised. Thank you for your help in this matter.
Ginny Kobren
6624 NW 23rd Terrace
Boca Raton, FL 33496.

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kathy steighner
petrolia, US
May 17, 2010 7:53 pm EDT
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Icantfind the website toclaim my50.00gasrebates subscriber number is1128470238 my name is Kathy Steighner thankyou

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Rik C
Canton, US
Mar 28, 2010 5:22 am EDT

Total bs. i logged on the website as stated in the letter, and it appears this website does not exist.Can somebody help me! rik, canton oh

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SherryAnn
Paris, US
Mar 23, 2010 12:52 pm EDT

Just trying to find out other people have worked with this company. So many complaints believe I will just cancel and forget promised $50.oo, etc.

Thanks for have this site...wish I'd known about it earlier.

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Value Plus Company doesnt exist

This is a fraudulent company it is offered through the abclimber company as a entertainment card they will debit your account. You will never receive anything from them, when you call the 800 number it will direct you to this website, I had to close my checking account and open a new one just to stop a 24.95 charge. Abclimber will not assist you if you call them with this issue they will tell you they are just a third party and there is nothing they can do. I cant believe people how easy it is to get away with stuff like this and we the consumers are the ones that are treated like criminals when we call the companies and try to correct their wrong

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Carol Rhodes
,
Jan 09, 2007 12:00 am EST

Beware of ordering books, vitamins, etc, from T.V. infomercials. On the end of your call, you will get an offer for a "free trial" to Value Plus that is supposed to came with a free $25 gift certificate just for trying the service. [The same scam goes for her sister company, "Explore USA".] You will be sent a fake internet address to get the forms to send for your "free $25 gift certificate -which you will never get. Worse yet, you will get charged for a monthly fee [for the bogus service] on your credit card bill. Cancelling may not be effective to get them to stop charging your bill. A real nightmare...

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tina harvey
,
Feb 16, 2007 12:00 am EST

To cancel your value plus charges, READ THIS. I was recently charged by WC value plus [protected] MN for 16.95 twice on my discover card. After extensive research, I found the man to talk to. The company called PROVELL, INC.

http://www.provell.com/

Contact #: 952.258.2017

Contact name: Michael Murphy or ask for customer services, it will probably go to him.

Tell him your problem, ask for proof of enrollment and ask for full refund. Ensure him that that his company is committing fraud on your credit card account because you never ordered their services.

He ensured me that it will be fully credited to my card. This is to take place today/tomorrow. If it does not happen by my next statement, I will be contacting the better business bureau along with u.s. fraud commission with the person/company name and will submit them for investigation. This also goes for explore u.s.a. etc.

Good luck and keep fighting!

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jT1223332211
NotYourBusiness, US
Nov 29, 2011 8:10 pm EST

The reason you are treated as if you are the criminal is because you don't know what you are talking about. When you speak with them, you need to know exactly what you are listening to. They do request authorization to debit your card for a recurring charge, and YOUR just too cheap and stupid to listen. "Oh, a FREE $50 wal-mart GIFT CARD!?!? And all you need is my credit card number?". Idiots. THIS is who I get stuck dealing with everyday. A bunch of idiots who don't read the fine print. You should actually listen to what they say. Honestly, don't be stupid and give your credit card number for something that's "Free" unless you absolutely trust the company.

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Deb medendorp
,
Oct 22, 2007 7:44 am EDT

I too did not find the website for Value Plus to claim my gas card. The company did send me a letter originally and I had to keep an eye out for it in my mailbox. It looks like junk mail, so people may be throwing it away and then forgetting to call to cancel. I just called to complain about the website not existing and they said they would send my gas "form" in the mail. We'll see! I wrote down the date I called and the number of the company Provell to whom I will call if I get bogus charges. Just remember- if it sounds too good it probably is.

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Rita See
,
Apr 18, 2007 6:42 am EDT

They promised they would send a free $25 gift card for trying a membership in valueplus. I received a letter stating that I need to go to a web site to get my gift card and when I go to that site all I get is a scam notice.

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Sherry Blu
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Mar 08, 2007 6:51 am EST

When purchasing a book from Kevin Trudeau I was offered two offers, one was Value Plus with a $25 gift card online and a $16.95 monthly charge unless I cancelled. There is no such offer on line for a$25 gift card and this was a scam, now they are charging my credit card without authorization.

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Value Plus Withdrawing money from checking

This company Valueplusonline has charged my credit card (checking acct) $29.95, which then overdrew my acct and thus anotheroverdraft charge applied. I am furious and enraged that this has happened to me, and not only myself but possibly thousands of others that they are scamming also. This is criminal and I will be reimbursed my money when I get done turning them into every consumer report board that I can find. They have messed with the wrong person here. I will not stop until they are no longer allowed to do business in this manner. I know the ropes on this one...Trust Me...

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Value Plus crooks!!!!!

ok so i have been on the phone with these ###s all day and they're gonna tell me its gonna take almost a month to get my money back, i am livid about this! first, someone tells me they have me on a recording agreeing to these charges and then they hung up on me when i asked to hear this! when i told them that i was gona get a lawyer cause they are stealing my money, i also told them they were gonna pay for the lawyer! well i have a friend who looked up info and now i have the physical address and i told them i would come get my money, but that they would need cops there! ok so we all have to get together and stop this, if we all take a stand, they will be stopped!

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Value Plus Unauthorized Enrollment

I don't know how and when this company got my information and how they were able to take money from my account for 2 years. I only found out about now because I was having trouble paying for my son's college tuition. I called my bank, and they told me that all charges have been stopped due to a suspious charge on my account from Value Plus. I asked if it was a store (Longs had changed their name to CVS) and they said no. I asked my Bank to give me the telephone number so I can call them. When I called to ask what was it that I was paying for, they told me that it was for them giving me information, books, and coupons for my household. I told them that I had never recieved anything of the sorts and that I wanted an itemized statement of all the things that I have recieved from them. They could not give me an answer to anything and got angry with me when I got angry and demanded all of the money they stole from me because obviously I did not recieve a thing. I went back to all my bank statements as far as 2 years and also found the same telephone number under the name of Essentials for home so I called again. They knew who I was because they probably have caller ID.
And I asked them all the same questions, they got mad, and started yelling and hung up on me. I tried to call back but they would not answer. I was charge $14.95 for Value Plus and $14.95 for Essentials for Home. A total of $29.90 a month for 2 years to a fraudulent company. If there is anyone else out there that had the same outcome, I want in on anything that would bring this company down.

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nicole maio
Holtsville, US
Oct 13, 2009 11:20 pm EDT

i just posted something about them also, they have been taking 16.95 from my account for months now, i called them up nd they're telling me it will take almost a month to get my money back! this is ridiculous! well i asked for names, phone numbers, addresses and got nothing, however, a friend of mine got a physical address, and phone number! the CEO name is george s. richards the address is 11100 wayzata blvd. suite 680 hopkins, MN 55305! there is also a customer contact, michael murphy, try callin him! have fun, i know i will! i am getting my money back!

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Value Plus Scam charges

Travel Values Plus started taking $12.00 out of my account with out me signing up for anything and I have not purchased anything online with this bank card. If you read the scams on this site about Reservation Rewards, you will find that they have done the same thing.

Now I think that Travel Values Plus is there new name.

Reservation Rewards started taking $12.00 out of my account two months ago and now Travel Values Plus just started taking money out.

The description from my bank statement from the two companies is very close to being the same.

When we called the 800# they could not find anything with my name and they wanted my credit card #. No way! They could not find me by my zip code either.

I have disputed the charges with my bank and blocked my card.
That is the easy way to do it for me, but it might harder for some people who can't wait for a new card.

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Valerie
, US
Jul 08, 2008 3:41 am EDT

Keeps Charging $10 To my bank account every week for services i did not ask for. Beware people!

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Value Plus unauthorized charges of 19.95 from debit account

Provell
11100 Wayzata Blvd
Suite 680
Hopkins, MN 55305
Telephone: [protected]
Fax: [protected]
www.valueplusonline.com
WC *VALUE PLUS [protected] MN.

Original Business Start Date: March 1986
Principal: Mr. George S Richards, Pres/CEO
Customer Contact: Mr. Michael Murphy - [protected]
Entity: Corporation
TOB Classification: Mail Order & Catalog Shopping, Internet Services
BBB Membership: This company is not a member.

This is a scam... because folks order online and they don't read the fine print when they agree to the terms giving these people permission to sign them up for this crap. I purchased an item online for 1.95 first time purchase and because of that they had signed me up unknowingly for their discount club. I've had 3 charges of 19.95 on my debit card and I called that 800 number today and insisted they cancel my membership and refund my 59.85 immediately.

They informed me that they had cancelled it as of today and gave me a cancellation conformation number but said they had to mail out a form to me to fill and send it to request my refund of charges. I told them it better arrive... as I will fill it out, send it in and expect to be reimbursed.

If they don't I will report them to my bank, the Better Business Bureau and to the Washington State Attorney General's office. I suggest the rest of you do the same, it's the only way that scammers like this will be investigated and shut down!

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Value Plus unauthorized chareges

W C Value Plus has been taking $24.95 out of my account since June 15, 2009. I do not know what this is and I want it stopped IMMEDIATELY and I want all of my money refunded immediately also. C Gore

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Helen Walker
, US
Mar 25, 2011 10:18 am EDT

WC*Value Plus charges have been appearing on my account statement. I have never authorized this.

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Value Plus Unauthorized Charges to my Visa Account

For over 11 months I have been charged 16.95 obn my Visa account. I did not request, order nor authorize such charges and since I travel and have automatic payments made on my Vixa account, i am embarrassed to say it took me this long to catch up with this scam. I have written a letter to the company demanding a full refund on this fraudulent billing. Sincerely

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Value Plus unauthorized charges on my debit card

on August 8, 2009, the above mentioned company stole $24.95 from me by charging my Visa debit card without authorization. I have no idea who these people are or what I supposedly purchased from them, and I have no desire to know. I called them on the 11th of August, and complained and was told that "they would look into it". I want my money put back right away and they never said a thing regarding refunding the $24.95.

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Value Plus Unauthorized Charges

This company ensure you signed up for membership, the representative can't tell you which one, you never receive any services but they sure know how to charge your account as a $19.95 charge that is taken out of your account at the same date every month, small amount that is not easy noticeable until you realized it. You need to void your credit card information for this to stop... Your bank won't refund you because they are telling you that you authorized it. They charged me for 8 month until I had this to stop. Very furious at the bank that have a fraud department that should know better about this scam, I did read a lot of articles, the Value Plus sacm is on since at least 3-4 years... Unbelievable. Anyway, I will fight to get this money back, I hate people that take advantage, especially in such financial difficult times...

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Update by Peggy-Sarah
Aug 06, 2009 10:05 am EDT

Tell me about, I am still trying to find an effective way to get my refund anybody knows?

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bridgett doe
, US
Jul 11, 2010 10:19 am EDT

I use to have to take these calls and its there stupid policy not to tell you which club you signed up with I always did because you people need to know whats going on and as far as the refund if your with wells fargo ask them to call its an automatic refund when they call if not then demand to speak to a supervisor most of the people they have taking these phone calls are just high school kids that don't know what their doing nor do they care. The company also requested that we keep the talk time under a minute and thirty seconds and if you didn't help the customer ohh well you had to hang up on them. Needless to say I didn't follow any of the policies except for the wells fargo refund and was threatened to be fired so I quit. They cant treat you guys like this and its wrong.

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1:28 pm EDT
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Value Plus FRAUD

These people are schemers.. they are crooks and I have never even heard of this place let alone order and magazines. but recently i've been getting sports, wrestling, dance, etc. magazines to my house and have bills coming in from different places and the charges are ridiculous. i've been charged anywhere from 19.99 to 49.99 per order. so far it has talled up to over three hundred dollars these ### done stole from me. im fed up! and i want answers cause im so ready to take everyone to court.

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Update by maria63
Jul 29, 2009 2:19 pm EDT

im also still paying this bill, and before i even have a chance to buy food for myself. this is really out of hand. im to the boiling point.i need a cold beer

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8:43 am EDT
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Value Plus cancelled me when they couldn't get money from my debit card right away

After reading about all the horror stories of being charged for services that didn't pan out I guess I am lucky I have little money in my debit account. They cancelled me on the spot, I guess when they couldn't get any money from me. I feel for the people who are continuing to get charged for this scam. I don't guess I have much of a chance to collect my $50.00 in gift cards if my experience is anything like the other people, who have complained.

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Cloudrobin
Winnemucca, US
Oct 18, 2011 1:50 pm EDT

I joined Value+ because after buying something else, I was offered a $25 Walmart gift card if I tried the membership. I did, and got everything they advertised, including a $20 rebate on the $30 item I purchased. I got rebates of $5 for gasoline and $20 for electricity each month, which covered the $24.95 membership.

I was also able to order 5 $20 Walmart gift cards each month for $100. The Web site stated that I could purchase $100 in gift cards each 30 days. To me that meant, on the 31st day, I should be able to order. but several times during the 9 months I was a member, the order page told me that I had already ordered $100. So I had to keep checking back each day and finally it would allow the reorder. One time when it went 4-5 days over, I used their "Contact Us" form to send an e-mail asking about this. They said they were revising their system to change the member numbers. (My member number never changed.)

Now this month, it went 2 days over, which means soon, if orders keep ratcheting forward like that, I would not get my order processed on the 15th, but on the 1st of the following month, waiting another 17-18 days. I complained about this, also stating that I love Value+ when it works. They simply stated: We require that you wait 30 days, reordering on day 31. I addressed to their Supervisor, CEO, and Attorneys that this was not happening and asked them to explain the interval and where I was counting the days wrong. Their response was "We're sorry you are unhappy with Value+. We have canceled your account, and we will refund your last payment." I responded, "Please reinstate my account. I did not wish to cancel. Why can't you explain the interval?" I have not heard from them, and probably never will.

It was a lot of work, but I had it organized with tracking files and labels and I "earned" $25 each time I could order the gift cards, spending only 2 postage stamps to mail the rebates.

I will report this to Better Business Bureau, because all I wanted was for them to do what their terms promise. They give themselves the right to cancel membership at any time for any reason; however, they should be held to do what they say they will do, or they should not say it, and do everything to keep their customers happy, or at least explain why they cannot.

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Mish36
, US
Nov 30, 2009 2:20 pm EST

I was having 16.95 taken out of my bank account and didnt sign up for this so called value plus. I never recieved any info on thier company. I have no idea who they are. I just noticed that I didnt spend 16.95 anywhere. No telling how long these people were taking this money from me.

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heather19370
Jenkintown, US
Jul 29, 2009 1:53 pm EDT

I looked for couple days online couldnt find a legit website to make money i needed money right away bein a single mom. I came across a great site all you have to do is sign up which is free then you can start to make money right away.
http://cashcrate.com/1442069

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