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Utsav Sarees / Bad service

1 United Kingdom Review updated:

Despite my better judgement I placed an order with Utsav sarees. Everyone deserves a second chance. Not this company I paid a lot of money for a printed saree with “matching blouse” the printed saree turned up however the blouse was a plane black boring bit of work with no detail what so ever. It was not even in the same fabric as the saree. I expressed my complaint and they said that if I want one that matches I have to pay $12 to get it stitched and $15 to get it shipped. If they got it right first time around I would not have to pay anything extra. I have emailed back saying that the extra cost to have something that I should of got in the first place is not acceptable I will let you know how I get on. Of course you may have to wait a while as it takes many days to answer an email

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Comments

  • Ja
      10th of Jan, 2011
    0 Votes

    Hey,

    I would suggest you buy next time from Fusionshoppe.com - they provide free shipping and $10 for stiching. Some products have free stiching also. Good luck.. I have switched to fusionshoppe and will give 5 stars to their service.

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