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US Cellular / billing

Chicago, IL, United States

I recently switched from US Cellular as a customer to go with an iphone provider. I had been a loyal customer for over 10 years with no complaints until now. I cancelled my service and 4 weeks after I cancelled I saw they were still billing my checking account. I called to inquire on these bills and they told me there was a credit on my account but they cannot refund that to me until the next billing cycle clears which is another month away. I am on a very strict budget and this sets me back two months because it is money I had planned to go elsewhere (getting married). I find it absurd that even though you cancel your service, they still bill you almost an entire month later and then will not refund for another whole month.

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