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Two Men and a Truck / BAD EMPLOYEES

1 Gilbert, AZ, United States Review updated:

I was a property manager for a self storage company and had a tenant with some very expensive household furniture and items to be moved, about 900 square feet of stored goods stacked tight. Two Men and a Truck showed up to move the tenant, unfortunately at my recommendation, and before they could get started two of the guys are in the public restroom smoking a joint and getting high. I was furious that this would happen, but I found out from others that these privately owned franchised companies care very litte about the people they hire, (mostly homeless, winos and drunks) and even more they care very little about the people they are moving. To them, it's just a job and money. I would never use them again (anywhere in the U.S) and for sure never recommend that anyone else use them.

Bo
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  • Jo
      5th of May, 2009
    0 Votes

    flat___line@hotmail.com

  • Go
      11th of Oct, 2012
    0 Votes
    Two Men and a Truck - Rip Off
    Two Men And A Truck
    7491 Grissom Rd. 78251
    San Antonio
    Texas
    United States
    Phone: (210)280-1961
    twomenwestsanantonio.com

    I worked for this company for a little over a year. I've never worked for such a man (Justin Langager) who lies to his employees and customers. He under estimates most moves under false pretenses, in order to get the customers business. Example... If in actuality, It takes us 7 hours to move you, he would tell you, that it would only take us 4 hours to move you in order to sale the job. Once we arrive at the job and realize its going to take 7 hours, customers would become angry with us (The Movers). We always received complaints about a job going over the estimate. I've attempted to resolve this matter as an employee by suggesting on the spot estimates vs over the phone estimates. His reply was that liars are buyers, meaning that customers do not tell him everything that is to be moved, during the phone estimate. That sometimes is true, but it happens a lot, instead of sometimes. We have received some complaints about our attitudes on the job, which was due to the customers reaction after finding out Justin lied to them. We worked hard as, movers to get our company in good standings for recommendation.

    Justin would send his worst employees (those lazy ones, who do not care about the customers items) along with his hardworking best ones. That really became problematic because I have had to pay for numerous damages out of my own pocket. Eventually, we refused that idea and later became faced with a choice of working with the bad employees or termination. There was some incidents where some Bi-Sexual employees were hired and I would get harassed by them, also I was close to fighting after being touched. I asked Justin, not to put me with that certain guy again and explained why. He continued to put me with the guy anyway. Justin always says.. Go to work with a positive attitude and smile, but its was becoming more and more impossible under his conditions.

    Last but not least, we strived to be the best at what we do. Meaning good customer service, care and safety. That would determine good replies at the end of our jobs, which would allow us to receive bonuses at the end of the month. I've learned that Justin does not post all the replies we receive on the website. The reason for that, is so that we had no way of knowing how much bonus funds we were entitled to. He recently just came with an Idea as far as how we were going to get paid. We started off as hourly employees, but now, Justin says we are to be paid for the reply cards re receive, which have to be 5 stars. There is 3 brackets of ratings. If we receive a rating of the low 4.50, we would receive 10.50 hourly, a mid rating of 11.50 an hour and the highest rating, 14.00 an hour. Again, since Justin is a dishonest man, I knew that we were in the process of being robbed by him. I felt he robbed the customers enough by overcharging them on boxes and supplies, port to port charges and never kept the same price rates. So I quit.

    I do not recommend anyone to use this company or seek employment with this company ever again.

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