TV's Depot reviews and complaints
The good, the bad, and the ugly - discover what customers are saying about TV's Depot
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Not sure if they are crooks, or just totally incompetent
Not sure if they are crooks, or just totally incompetent. Placed an order with them 3 weeks ago, Called several times for a status of the order. Each time I got a different story, from it was shipped today, you will have a tracking number by 5pm tonight, next call, one item was on backorder and holding up the shipment, next call 1 item was shipped from us yesterday, and the other 2 are coming from a drop shipper, next call said the order was being shipped out that day...And it goes on.
My Advice to anyone...Do not buy from TVsDepot for any reason.
The complaint has been investigated and resolved to the customer’s satisfaction.
Awful people
My girlfriend ordered me a Panasonic DMC-TZ5 (black) digital camera in December. It was stated as being in stock with a free 2-3 day shipping eligibility. After the first week went by and no notification, my girlfriend contacted TVs Depot. They gave her some BS about her credit card wording? Anyhow, with an hour wasted on phone calls to appease these idiots, all was set straight. Another couple weeks went by and today, January 12, she called them again. After 5 attempts to reach someone with half a brain, and much rudeness on TVs Depot's part, she was finally informed that the camera was in fact NOT available. But she could have a different camera instead.
The complaint has been investigated and resolved to the customer’s satisfaction.
Absolutely scam
In Aug. '08 I ordered a Fuji Finepix S6000fd camera for $239, a very good price. After several phone calls trying to upgrade me to accessories I did not want, I finally received the camera. Only problem, it was the wrong model, an S7000, which was a used camera and was missing several items. It came in a S6000 box with manual. TVs Depot refused to exchange...
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