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Turntable Basics / No Product - No Communication

United States Review updated:
Ordered item 11/17/08
Paid with Credit Card
Received e-mail confirmation, that's it
No response to e-mail, no product


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  20th of Dec, 2008
Agree Disagree 0 Votes
I ordered a belt and phono cartridge from TurntableBasics.com on 12/7/08 and haven't received anything yet. From what I read on on other boards, this company sucks at communication and are chronically slow shippers. Wish I knew that before ordering. I should have been tipped off when their site didn't include a phone number. When a firm wants to be insulated from customers, that's ususally a bad sign.

  17th of Sep, 2009
Agree Disagree 0 Votes
I just had the same experience.. charged my credit card.. no product sent.. no response to emails.
  4th of Nov, 2009
Agree Disagree 0 Votes
Same thing from here. Nothing from them at all. I usually look that kind of thing up before I purchase but was in a hurry. Ouch!
  20th of Feb, 2010
Agree Disagree 0 Votes
Recently received turntable belt aok, but it took approx 2 months, during which time they ignored 2 queries. Don't think I want to put myself through that again.
  7th of Apr, 2010
Agree Disagree 0 Votes
I ordered a tube of cueing mechanism damping fluid about 3 weeks ago, but it did arrive today. It was much larger than I thought: Enough to fix a dozen tables or more. So for $14 total, it was a good deal. It just takes awhile. If you Google Map his address, you can see it's a house, and he's just some guy working out of his basement.
  14th of Sep, 2010
Agree Disagree 0 Votes
what a drag. Me too...thankfully, it was just a 5 dollar level + shipping. But these guys are HORRIBLE. Has someone registered them with the BBB?
  23rd of Oct, 2010
Agree Disagree 0 Votes
This jerk is a fraud. I ordered 3 turntable belts and haven't received nothing. No email responses after I sent him 4 emails. Filed a complaint with the FTC and this fraud told the FTC I agreed to take half the money back, which I didn't. Filed a complaint with PAYPAL, I'll see how far that goes, He thinks he can take someone's money and ignore a person. He's got a lot of nerve having a website running and taking people's money.
  3rd of Jan, 2011
Agree Disagree 0 Votes
Can we all organize as a group and file a lawsuit against this man and his illegitimate website? He has ripped me off as well and I believe we should all organize and shut down his fraudulent business.
  5th of Jan, 2012
Agree Disagree 0 Votes
thanks for the tips, i won't order from this guy
  19th of Jan, 2012
Agree Disagree 0 Votes
Same experience. Ordered belt 26 November 2011. No reaction to three emails 3, 6 and 18 January 2012. Apparently the amount is to small so PayPal wont do anything. Bugger.
  25th of May, 2012
Agree Disagree 0 Votes
Ordered belt for my turntable. Never received it.
  25th of Jun, 2013
Agree Disagree 0 Votes
I am one of the people who were frauded by him also...no reply to my messages either.

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