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Trivandrum International Airport, Thiruvananthapuram-695008 - Kerala / fraudulence in currency exchange

Jun 22, 2015
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Contact information:
Mahesh P P, RGCB, Trivandrum
I traveled via air india flight scheduled at 6 am on 16 june 2015 from terminal 2 of airport, trivandrum (e-ticket number: [protected]). between 3 am and 4 am I got a currency exchange from the firm inside the airport (I guess it is run by thomas cook) for rs 15000/-. I requested chinese yuvan from the person in the counter. but he gave 400 twd (taiwan currency) along with chinese yuvan that I could understand only when I reached china where I converted the twd to yuvan. by that conversion I lost money equivalent to more than rs 3000/-. the counter guy had not given a receipt for the exchange too. this is a serious case of cheating a customer and a human right violation. I request a serious action against the responsible guy in the exchange counter

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Trivandrum Airport Logo Trivandrum Airport
Customer Care Service
India - 695008
+91 471 250 0283
+91 471 250 0428
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