The most trusted and popular consumer complaints website
Explore your opportunities! Create an account or Sign In

Trivandrum International Airport, Thiruvananthapuram-695008 - Kerala / fraudulence in currency exchange

1 Mahesh P P, RGCB, TrivandrumTrivandrum, India

I traveled via air india flight scheduled at 6 am on 16 june 2015 from terminal 2 of airport, trivandrum (e-ticket number: [protected]). between 3 am and 4 am I got a currency exchange from the firm inside the airport (I guess it is run by thomas cook) for rs 15000/-. I requested chinese yuvan from the person in the counter. but he gave 400 twd (taiwan currency) along with chinese yuvan that I could understand only when I reached china where I converted the twd to yuvan. by that conversion I lost money equivalent to more than rs 3000/-. the counter guy had not given a receipt for the exchange too. this is a serious case of cheating a customer and a human right violation. I request a serious action against the responsible guy in the exchange counter

Ma
Jun 22, 2015

Post your comment