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TOTAL CLEANSE, CLEANSE PRO, BODY DETOX / DID NOT ORDER PRODUCTS BUT BEING CHARGED FRAUDUELENTLY ON CREDIT CARD

VA, United States Review updated:
5
JUST WENT I THOUGHT I HAD HEARD EVERYTHING. TODAY I LOOK AT MY CREDIT CARD AND GUESS WHAT ANOTHER CHARGE FOR A PRODUCT CALLED CLEANSEPRO[protected] WEBSITE MYTRIALSUPPORT.COM. I CALLED THE NO AND YOU WILL NEVER BELIEVE WHAT I FOUND OUT!!!FIRST I HANG ON FOR ABOUT 25 MIN A GUY COMES ON AND SAYS HELLO. DOESNT EVEN IDENTIFY BUSINESS OR HIS NAME. I ASK WHO AM I SPEAKING WITH, AND HE STATED MATT. I TOLD HIM ABOUT THE 78.84 BEING CHARGED TO MY CREDIT CARD AND HE SAYS I DONT HAVE YOUR NAME O/URL removed/
N ANYTHING HERE MAM, BUT I CAN TELL YOU WHAT IS HAPPENING THOUGH. HE STATED TO ME THAT HE HAS RECEIVED SEVERAL CALLS ABOUT THIS SAME THING I WAS CALLING ABOUT AND I HAVE TO GET AHOLD OF THE PEOPLE WHO ARE DOING THIS FRAUD TO ME. I SAID, THAT IS EXACTLY WHAT I AM TRYING TO DO. HE STATED WE DONT SELL CLEANSEPRO SOMEBODY IS PUTTING OUR PHONE NUMBER ON THE CREDIT CARD CHARGES BESIDE THE PRODUCT FRAUDULENTLY. I ASK HIM WHAT ARE YOU DOING ABOUT IT? HE SAID MAM YOU WILL HAVE TO CALL YOUR CREDIT CARD COMPANY AND STRAIGHTEN THIS MATTER OUT WITH THEM.I TOLD HIM I JUST GOT OFF THE PHONE WITH THEM AND THEY TOLD ME TO CONTACT YOU AT THE PHONE NUMBER LISTED BESIDE THE PRODUCT WITH WHICH I WAS BEING CHARGED FOR. HE SAYS WE DONT HAVE THAT PRODUCT MAM, SOMEONE IS JUST PUTTING OUR PHONE NUMBER THERE INSTEAD OF THEIR REAL PHONE NUMBER. I SAID ARE YOU NOT GOING TO DO SOMETHING ABOUT IT? IS THERE AN FBI OR SOMEONE LOOKING INTO THIS FRAUD. DID YOU FILE A COMPLAINT WITH THE POLICE, FBI, OR THE COMPANY THAT IS USING YOUR PHONE NUMBER FRAUDULENTLY? OH YES HE SAID THE FBI IS ALREADY INVOLED I CANNOT HELP YOU MAM. THEN I WENT TO THEIR WEBSITE IMMED. MYFREETRIALSUPPORT.COM AND WAS TOLD A COMPLETELY DIFFERENT STORY BY THE LIVE CHAT PERSON. SHE SAID MY ACCOUNT WAS CHARGED THE 78.84 BECAUSE I DID NOT RETURN THE FREE TRIAL OFFER WITHIN 14 DAYS AFTER I PLACED MY ORDER ON DEC.3RD. WELL I TOLD HER HOW COULD I WHEN I DID NOT RECIEIVE THE PRODUCT THAT I DID ORDER ON DEC3 UNTIL DEC28TH AND THAT I RETURNED IT VIA USPS ON DEC.31 UNOPENED WITH TRACKING CONFIRMATION NUMBER. THE WEBSITE STATED THE 14 DAYS WOULD START AFTER THE POSTMARK DATE. AND THEN SHE JUST KEPT SAYING YOU ARE RESPONSIBLE FOR THE FULL AMT OF THE COLON CLEANSE BECAUSE IT SAID IT WHEN YOU ORDERED IT THAT YOU WOULD BE CHARGED FULL PRICE IF NOT RETURNED WITHIN 14 DAYS. I DID NOT GET IT UNTIL DEC. 28TH I KEPT TRYING TO TELL HER AND IT STATED THE 14 DAY TRIAL WOULD BEGIN 14 DAYS AFTER POSTMARK. I WENT UNDER THE USPS TRACKING SYSTEM, THEY ALREADY HAVE SIGNED FOR AND RECEIVED THE UNOPENED BOTTLE FOR WHICH THEY ARE TRYING TO CHARGE ME WITH? LIES AND MORE LIES IS ALL I GOT TOLD. I ASK HER WHY DID MATT SAY I WAS NOT A CUSTOMER OF THEIRS AND THAT ANOTHER COMPANY WAS PUTTING THEIR PHONE NUMBER ON THE CREDIT CARD STATEMENTS FRAUDULENTLY BLUNTLY I SAID WHY DID MATT LIE TO ME ON THE PHONE 2 MIN AGO. NEEDLESS TO SAY SHE WOULD NEVER REPLY TO THE QUESTION ABOUT MATT. SHE SAID I WOULD HAVE TO PAY FOR THIS SHIPMENT FOR THE FULL PRICE AND SHE WOULD SEND ME A CANCELATION EMAIL FOR FUTURE SHIPMENTS. PEOPLE SOMETHING IS NOT RIGHT AT ALL. IM SICK OF GOING AROUND IN CIRCLES AND GETTING NO WHERE JUST LOSING MY HARD EARNED MONEY. WELL WHEN GOD COMES BACK THEY WILL PAY FOR DOING ALL THESE PEOPLE WRONG BECAUSE IT DOESNT LOOK LIKKE NO ONE IS GOING TO DO ANYTHING ABOUT IT NOW. WHAT HAPPENED TO THE POLICE AND FBI? THIS HAS BEEN HAPPENING TO INNOCENT PEOPLE AS FAR BACK AS AUG. WHY HASNT NOTHING BEEN DONE TO STOP THIS FRAUD? I CANT DEAL WITH THIS ANYMORE IM SO TIRED BUT I PROMISE YOU ALL THIS I WILL NEVER GIVE UP ON GETTING JUSTICE FOR MYSELF AND EVERYONE ELSE OUT THERE THAT HAS BEEN DECEIVED AND CHARGED FRAUDULENLY FOR THEIR SO CALLED PRODUCTS? I DONT HAVE A COLONCLEANSE BUT IT IS LISTED ON MY CRED CARD BILL(78.84) AND ITS JUST NOT RIGHT.PLEASE JOIN ME AND HELP US BRING THIS FRAUD TO A HALT AND SEND THEIR ### TO JAIL WHERE THEY BELONG. WHAT A FOOL I WAS THINKING PEOPLE ARE HONEST THESE DAYS? WELL MOST PEOPLE ARE, BUT THESE PEOPLE DONT KNOW WHAT THE WORD EVEN MEANS!!!
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Ta
  13th of Jan, 2009
Agree Disagree 0 Votes
I TOO HAD A SIMILAR SITUATION WITH THIS COMPANY..i WAS MAILED A BOTTLE OF TOTAL CLEANSE, WHICH i RETURNED UNOPENED, AS i HAD NOT ORDERED THE PRODUCT (2 WEEKS PRIOR TO THE SHIPMENT, $79.00 WAS WITHDRAWN FROM MY BANK ACCOUNT) i TRIED SEVERAL TIMES A DAY FOR 2 WEEKS TO CONTACT THE PHONE NUMBER PROVIDED WITH NO LUCK...e-MAILED THEM DAILY WITH NO RESPONSE, THEN AS LUCK WOULD HAVE IT, ONE PHONE CALL DID GET ANSWERED. i EXPLAINED THAT SITUATION, AND WAS PROMISED MY ACCOUNT WOULD BE CREDITED. 3 WEEKS LATER, NO ACTION. i ENDED UP CLOSING THE BANK ACCOUNT, BECAUSE i HAD A BAD FEELING ABOUT THESE PEOPLE, AND BOY WAS i RIGHT, i JUST GOT AN E-MAIL NOTIFICATION THAT MY NEW SHIPMENT WAS ON ITS WAY. hAVE FUN WITH THAT...tOTAL CLEANSE...YOU NO LONGER HAVE ACCESS TO MY ACCOUNT AND A FRAUD INVESTIGATION HAS BEEN STARTED.
Br
  13th of Jan, 2009
Agree Disagree 0 Votes
The United Staes Secretive Service (last time I heard was a part of the Treasury Department - but who knows now after 9/11) handles credit card fraud, and they do not play around. When they contact a company about your card being used fradulantly, the company knows they are caught, and will correct the error quickly, or face a team of agents with a Court order to seize their (everything) ...

Had always thought their job was just to protect the President, and other elected high ranking government officials, but no, they do credit card fraud too.

Anytime a company has made a mistake on my carf, and Bank of America is not involved to correct with the company or refund my money, I contact my nearest Secret Service Office, and it has been handled successfully every time.

Hope this helps.

carl
bizinfo3324@gmail.com

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