Tophatter
reviews and complaints

I ordered this for my wife and some how the choice of buy one get one for $14 was selected and was not wanted! However their was no way for me to go on order and edit! So I was charged $14 extra dollars which I would love for you to fix and put back on to my card! Asap! This is absolutely ridiculous you want the sales but then have noone around to fix this junk

I asked to return car dvr lcd dash camera but I was advised by my post office that the charge would be $a20. As this is almost the cost of the camera I have decided to buy a car adaptor so I will be keeping the camera. I am pleased with camera as it covers a large area and is quite clear.
Thank you for your help. Sorry to have had a complaint
Roderick blake

When I go to the item to buy I deal with paypal and it tells me it cannot finall=ize ythe order because it is a duplicate order. Please advise via email [protected]@yahoo.com. Tophatter keeps telling me to pay for order. This is to let you know that paypal will not pay for order because of some duplication of that order for the cbd oil for $16.00. I would like toget this item if possible. I just do not know what else to do. Please advise on this problem. Thank you or your time.

I ordered two rings one size 8 and one size 9. the tracking number is [protected]. I ordered it dec 10th.Its says its still in China. I want my rings. I can't believe the trouble I am having. I have ordered from top hatter before and no problem. Noone seems to know why my order is being held and not transporting to me. I want my rings. So please help me, cause these rings were a Christmas gift.
My name is Marlene Corey phone number [protected]. Please give me more info and ehy my rings aren't being sent forward.

I bought a ear ring sept 25 and it said it would be here oct 13 it is now the 17th then I bought a set of watches on sept 30 and said it would be here today and ive already ot my mail today both tracking numbers are
ear ring LY770384902CN
watches LY794923941CN
im not looking for a refund, return, or a repair I just wanna know where my things are that I bought

I have several items I ordered that are coming from Yanwen, China. One in particular I ordered on 8/18, it was shipped 8/19 and tracking shows it arrived at destination country on 8/23. Nothing else after that. 17 days later still no other tracking. What is happing now, why does it take so long after it reaches the USA. I have 4 or 5 other items also from Yanwen, just sitting somewhere in the us. Can you explain to me what is going on.. None of the other items I have ordered that came from other parts of China have had this problem, all of the other deliveries have been in a reasonable time frame. I am frustrated.

I don't want refund, I just want to know what is going on.

the order # is [protected].

Sheryl Banks, [protected]@aol.com is my email address

This is a sapphire art deco filigree ring order #[protected] sold by penny one as a genuine 925 sterling silver ring, the 925 stamp is poorly done I originally gave this item a five star rating, but I am really disappointed in this item and the seller. I wore this ring for about three months only to have the silver color to wear off on the shank, I purchased this ring believing it to be sterling silver as advertised.

Okay, first of all I would like to start with the item I bid on today! It is some silver notes one dollar bills and my debit card is is experiencing an unknown issue and the bank is planning on over nighting a new one due to there technology glitch or something to that effect which has the card being unexcepted. So o may get is tomorrow hopefully, if not 100% Monday or Tuesday! I didn't know of this st the time of my bid. I am truly sorry for this inconvenience for all of us and want to assure I am paying 100% no doubt. When it does I pay until then my account is very inconveniently frozen until further verification and the weekend hours and such may delay all this until mon-tip. Now the two walking liberty, "authentic and real, "the seller said I didn't get it there on time alloted and rude. I got this package just before the 30 day and impossible to get it there as such. I am talking to my lawyers, " SIMON LAW OFFICES, " and they are the best in my state with a 95% success rate." Big boy team of three attorneys are standing behind me if I done be properly compensated and the seller banned. Those coins are intentionally marketed and described as real US coinage of US mint legal currency. This puts the issue to the seller selling counterfeit and participation of highly illegal federal felony statute and 200% will be an investigation possibly affecting tophatter itself for harboring and abiding felony counterfeit smuggling rings. This is a prison sentence of a minimum of 25 years hard time in a Supermax federal penitentiary. I am tired of being ripped off and played as a fool my online scam artists and tophatter amongst other onile stores allowing this. There should be a full check on this before allowing criminals to showcase there bogus fakes. I am taking action and if needed be will go to the Supreme Court with this. Lawyers say my case is in a 1000% success rate. It's in the bag. I will drop charges only if this is made right. Seller wasRUDE WITH CRIMINAL BEHAVIOR! I know where they located too!

Purchased item paid on June 29, 2018 which was a US mint 6 piece proof set. Item received on July 3 or 5. One coin was found to have a flawed 10 cent coin. Item was returned to sender on July 6 via USPS with request for refund. Returned to:

Stephen Mandarano

8231 SW 79th Ct.

Ocala, FL [protected]

To date no refund or communication has been received from seller. This problem previously reported to Tophatter on July 13. Refund is again requested.

I absolutely love bidding on tophatter but site says that I cancelled account when I did not! I have tried everything I can think of including sending a letter to your company to let them know that I never cancelled account! I am currently spending money on another bidding site but I really want to get this matter fixed, so I can go back to tophatter site. Please help me

Transaction ID 8J129897XY128674A
Reference #12918931114
TOPHATT*[protected]
$140.00 CAD

I did not authorize this payment from my PayPal account. Please provide a full refund immediately or proof of purchase. I received an email on June 26th that I sent a payment of $140.00 CAD to Tophatter, Inc. I do not use PayPal for payments of purchases. This is definitely not a charge I authorized.

It is a helmet camera--advertised with the helmet attachment. I bought it because of that. It cost more--not less than elsewhere and it is missing the helmet attachment.

Expand 06/05/18 PURCHASE AUTHORIZED ON 06/04 TOPHATT66876418 888-502-5501 CA S308156059279004 CARD 8365 $20.00
Details
Merchant Address: 888-502-5501, CATransaction Type: Signature PurchaseCategory: Legal Services

I want the helmet attachment that was supposed to come with it.

Bought a smartwatch, worked fine until needing to be charged.
The battery icon shows it is fully charged after several hours of charging, then when unplugged it reads aloud that battery is dead and shuts down, I want to return it. Unless someone can call me and fix this over the phone. [protected]. Please advise on how to return a product as this will be my first return of many purchases.

I ordered a Tablet for $59.00 and I received it about a month or so later. It's a piece of junk and when I went to return it they are only going to give me a credit of $5 for shipping it back. I went to the post office to find out how much will cost to ship it back to China with tracking and the cost is $57.00. If I send it back and they say they didn't receive it I will be out even more. It's a rip off site and I will not be ordering from them ever again. I sent them another email to complain about the $5 credit and they haven't responded back.

I ordered 2 smart watches and the order showed would be delivered on june 2nd. When that date rolled around, I started searching and trying to locate someone to help me. The website showed that they were delivered may 10th to my address. Not true! I am home all day and night every day. They never came and my credit card was charged not only for them but dozens of other trash items that all went in the garbage. I got some of the fake coins that show on the website to be 'silver'. These people need to be arrested and locked up. I am having to close my paypal account and they are going after these crooks.
Do not ever bid on this site. They are scam artists and will milk you dry!
They run this site just so they can get your credit card info and use it over and over!
Somebody stop them!

I was trying to get back to the web site and apparently the password I used is now not valid. I keep getting the window that states reset password . I enter on the blue reset password bar and it states that I will be sent a new password to my email account. I have done this for the past three days and have yet to receive a return email with a new password. What is the deal?

Name: tajuana savage
Email: [protected]@yahoo.com
Order # [protected]- order never received, shipped and delivered to wrong address wrong state wrong person.
On january 28th, 2018 I ordered and paid for a 720p wifi wireless cctvnetwork home security ip camera with night vision, color=clear. Seller was eric365.
Price: $10.00
Shipping $7.00
Total $17.00
It says that my package when tracked was delivered december 26, 2018 in at mailbox usps woodstown, nj 08098.
The tophatter website says my package was delivered march 10, 2018,
It has never been delivered to my address and I have had no response on a refund or a camera replacement, it has been 3 months and I am extremely upset with the lack of support and the non existing response to my endless pleas for help! This matter needs to be addressed and I need to be compensated for my order and shipping costs and my excessive time wasted trying to get this dealt with
Contact me asap at the email above or by phone [protected]
Tajuana savage

I won the auction at $22.00 it said Delivery would be by April 6th
I guess I got to good of a deal, they usually sell for 80- 130 dollars. I have won three others around the same price. I believe this is a scam. I better get the other ones. Their excuse was a delay in shipping. Yet it had made it to Califorina. So what's Up I would wait for it until it shows buyer beware on Top Batter.

A monocular was advertised as being a nite vision scope but was merely a plain monocular. I purchased four of them for my grandchildren and one company demanded I return it which costs $22 to china. The item cost me $48
The address given was not rackable and I made sure I kept receipt which tophat demanded for my refund to work. I waited and waited but no refund and the complaint was cancelled quickly stating the item was not received by the chinese company. There is a time limit on return but no time limit when ordering and no way can a item get back to china in the time period. I complained again and it went back and forth until they said they had no receipt on file for my return. I finally went to paypal who after about two weeks was able to get my money back. Paypal is the only way things should be paid for for they protect you.

Rob

i never received my item that i ordered and i would like my refund of 9.00 and i can be reached at [protected]...thank you...and i would like this addressed as soon as possible! thank you...for being a first time buyer i think its pretty sad that it came to this...i definately will not recommend this company to any body and you should look at what the problem is because it definately needs to be fixed