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Tomtop Group / malfunction with product

Australia

Order number BN17H26S3207-3LHK5H
I have emailed Tom Top about 5 times with only one response, then no further response to my problem I am having with my Gimbal. It is malfunctioning, I have sent through a video and yet NO REPLY received. I have called and yet NO REPLY.
Please tell me how I get a refund or a new Gimbal sent.
Thanks
James
aussie.[protected]@yahoo.com

Ja
Oct 21, 2017

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