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Tommy Hilfiger / repair

1 India

Please do not buy TH watches. If you are lucky then its ok, if you are not and the watches develop any problem, TH in India will take min 50 days to repair. On top of that, TH people will commit you something which they will never fulfill forget about them even bothering to give you a call back I bought a watch in 2014 from Helios, Bhubaneswar, Odisha, which develop problems many times and finally Helios suggested that the entire mechanism be replaced, which would take 45-50 days. When I was contacted by TH officer based in Bhubaneswar (in response to my complaint on TH website) I was committed replacement of the Watch with equal value TH goods if same was not back in next one week. The watch did not come back within a week for sure. . Have intimated to him and Helios already that I am not interested in keeping any TH product and would never go for onein future as well. Mr TH Officer (Kunal or Karan) has not bothered to call back since then TH /Helios may keep my watch Cheers Vijay Mathur

Vm
Jan 6, 2016

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