The Wheel Connection dba Wheel Affiliates / Internet Fraud
I just thought I would warn everyone, I see there are a lot of complaints against The Wheel Connection and it seems that they have changed their name to The Wheel Affiliates. Do not do business with these people, they are fraudulent liars.
I ordered a pair of wheels over 3 months ago, paid them $880 over the phone was promised my wheels in a few days and from that point on it has been a series of lies, hangups, mixed stories and scams. 1 wheel showed up, the other is MIA.
I have been calling them for months, their customer service is the worst I have ever experienced. They never call me back, they never answer emails, when I call looking for my wheel I get a different story from a different guy, Trevor, Chance, Mike. Usually they tell me: "it got sent out, you'll have it by Friday." When I ask for the UPS number nobody seems to have it.
Now I've learned that my wheel is on a boat from China, and the guy on the phone, Trevor, even made a joke about it "well it looks like your wheel is on a slow boat from China".
What do these guys do for a living? Clearly they do not stock any wheels, they order them from someone else and then put a mark-up on it, which wouldn't be bad if they earned their keep by getting you the wheel and providing some semblance of customer service. But instead you get nothing. In fact you don't even get your wheel, or your money back if you ask for it.
I am now pursuing a claim with my lawyer and have lost all hope of getting either my wheel or my money back. These guys are a bunch of scammers and should be put out of business at best, what they really deserve is to be prosecuted. I may be just the guy who will do it.
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