SUBMIT A COMPLAINT / letting a 12 year old place a order and then there is no response and why no refund?

United States

My 12 year old daughter decided that she needed a walking dead phone case, with out my permission she placed a order to get a phone case she that without understanding placed the order and she ordered 4 cases at 74.96 I called the number I could find than is was told to go file a complaint with the company they do not refund money they might trade me for a another item or I am out due to a 12 year oldies mistake, this is awful I called my bank and they informed me I can call the company and if they do not respond my bank will be involved due to a underage child ordering. So please resend to me call [protected] or email me [protected] in the next day or so I will continue to address this issue I have a lawyer at the bank.

Feb 29, 2016

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