TaxAct
Reviews and Complaints

Greetings,
My name is Leigh A. and I work for TaxACT. The best number to call is [protected]. This will take you directly to the division in Bancorp that will investigate your card issue.
Thank you,
Leigh

Just got screwed myself! Got all the paperwork done, hit send, everything seemed okay. They showed me a copy of my taxes and said to print it out & put it in a safe place. Now here I am in June being told that it was never transmitted and I am liable for all penalties. No recourse.

I began using the free tax filing service online and when I completed it they started proffering me numerous offers that obviously were for the rich.

Then, to my surprise, they said they would not file for me unless I paid them.

I was using the "free" product.

I have used Taxact for several years. I had to reset my pc & NOW I am unable to access my Taxact account. I have tried several methods to access my account but every attempt was unsuccessful. . If I DO NOT receive an answer from u soon I will be forced to use a different online tax preparer.

I will never use this site again. Shortly after starting to do my return it showed that I owed the state...a lot! this is weird because I have been getting money back... and now according to its figures, i owe ...i went to Turbo tax and it was totally different and i WAS due money back...I DO NOT TRUST TAXACT ever again!

I began the free file tax return only to have it tell me when I was nearly finished that I did not qualify. Then it wanted to charge me twice as much as I had paid for another family members return. I'll file on paper before I give them another penny. That's the last time I use TaxAct. Ever.

If you use this website...PRINT your return.I have not been able to access last years return despite paying an archive fee and giving all that credit card information.The fee is 13.95 FOR EACH year you want to access.What a ripoff.Also...good luck deleting an incomplete return.It is STUCK there, too!

I just deleted my account on taxact but before I do that my return was accepted by the irs. So is that means that I need to file my return again?

My husband an I used Tax Act every year for the last 6 or 7 years. However, this year it appears to be a problem with the site. it's not totalling, and it's asking me the same questions 2 times. Please advise if there is a problem. Thanks TRG

I have used taxact for the last 3 years and this year taxact forgets to send republic bank my direct deposit info. So now the irs has sent my refund and republic has to send it back to the irs. Taxact isn't even responding to my emails nor have they fixed the problem. When I call them taxact support isn't help at all will never use them again or ever recommend them to anyone! Taxact is very unprofessional! Please do not use TAXACT!

ive used taxact the last few years and have had no problems at all.i had my returns deposited in my checking with in 2 weeks!

i used tax act last year because it was cheaper than turbotax. The only way I could really use it though was to use turbo tax first and then transfer that information over to taxact manually. The reason for this is because Taxact is a clumsy program and not very user friendly. Their guided program is very disorganized and wonky. If you're not sure what credits/ deductions you qualify for then you are likely to miss out on claiming them if you use tax act. With tax act you'll have to fish around for things to claim and unless you have used turbotax and *know* what information should be there, you'll be left wondering if it was done right. Not at all the kind of peace of mind I want after sending in my tax return! Spend the extra $30 and use turbotax.