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TapJoy

Posted: Mar 18, 2017 by    

tapjoy customer service

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I completed the Mobile Strike HQ to level 10 task for a 2000+ gold coin in game reward worth £30 in real terms for Walking Dead Road to Survival. I've provided the evidence asked of me but have been told the provider says I've never downloaded the app?!? There is no come back or validation of their position and I'm left to assume they are either incompetent or corrupt. Why is the information I've provided not sufficient? Why is there not a transparent process for ensuring this doesn't happen? There should be a screen shot I can provide that is incontestable. Instead I'm robbed of a reward I've earned and made to feel dishonest. This isn't an acceptable way to do business,

TapJoy

Complaint comments Comments (0) Complaint country United States Complaint category Internet Services

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TapJoy Logo TapJoy
Customer Care Service
111 Sutter St., 12th Floor
San Francisco
California
United States - 94104
+1 415 766 XXXX
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