Sunbelt Credit / Car Title loan
Don't do business with Sunbelt Credit Orlando Branch !!!
My husband has an account open with Sunbelt Credit. He also pays for an insurance that suppose to pay 3 payment if you happen to loose your job. My husband lost his job and since he was not able to have his boss signed a letter of dismissal the insurance was not able to pay for the 3 months. He was not allowed back to his job site and he explained that to sunbelt credit so they asked for proof of unemployment and that he turned into the sunbelt. Sunbelt credit later called and told my husband that they were going to need that other paper signed by his employer. Never giving out any other option like mail it or we can call and confirm. We have not been able to make the payment for over five months. Due to economic crisis we have had to live on $ 860.00 a month. I called on Friday and spoke a sunbelt credit in the Orlando office. She explained to me that they would have to speak to my husband so they can get authorization to speak to me about the balance of the loan. Authorization was given and I was able to talk to her about a payoff. She told me that the final payment was $1, 550.01 I asked her if the payment of the insurance could be taken off. Since it did not provide what it promised. She told that they don't do any type of negotiation. Keep in mind that she never asked me how much money I have to try to pay the loan.. On Monday I called and spoke to the branch manager, she old that she was not able to speak to me she would have to talk to my husband, my husband called and all they did was scream at each other back and forth until my husband hang up. Not one person asked us how much do you have to try to pay this loan? They never had any type of intention to try to calmed the customer she was determine to scream and tell my husband that he was a lair. They had no intention on helping us? My question is do they have the car title? Do they really have an insurance or they just take your money. (Which by the way I requested an investigation with the Florida Insurance fraud investigation this morning)
Where are we going to go, with companies continually trying to steal money. We are all aware of the financial crisis nation wide. Yet there are still company like sunbelt credit on a mission to destroy the hard working citizens on Orlando. I want to pay off or down my loan that I know I 'm responsible and in your face they scream and lie to the their customer.
I would like to get this resolved and it been so hard, stressful and hurtful because of the abuse and harassment of the sunbelt representative in the Orlando branch. This would be our last hope of resolving this issue.
contact me @ firstname.lastname@example.org