[Resolved] Stylewe / a dress.
Upon receiving a notice stating that my dress is on indefinite back order, I emailed in less than 24 hrs. to cancel my order requesting a confirmation email to that effect. Two weeks later that has not happened and the charge for the dress was listed on my c. c. statement two days AFTER the cancellation. This has been the most difficult on line store to deal with.
Customer care service did everything in their power to resolve this complaint. All attempts to contact the complainant have failed. Therefore, this complaint has been annulled and must not be considered where image of the company in question and it's services are concerned.
StyleWe Customer Care's Response, Dec 09, 2016
Hi Debra Sensabaugh-White,
Sorry for all your unsatisfied .
Could you tell us your order number so that we can check and handle this issue for you ?
Order can cancel before it has been shipped .
We valued your business and We promise you we will settle this matter at the best way we can.
If you run into any issues, feel free to drop us an email ([protected]@stylewe.com)and we will get back to you ASAP.
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