SUBMIT A COMPLAINT

Student UniverseUser beware

1
C Review updated:

I have dealt with Studentuniverse.com twice and both times felt like I was being conned. I booked a flight with this sham of a travel agency and had to jump through several hoops to get an actual conformation. Their customer service department is completely useless. I was told by a service representative that they cannot even communicate within different departments BECAUSE SOME DON'T HAVE PHONES. The second time that I dealt with this site, I booked a hotel in Glasgow, Scotland for two nights. I received an conformation number and payed the down-payment for the room. I get to the hotel to find that I had no reservation and conformation number was useless. This site has the lowest prices around. However use at your own risk. If you book anything through them, check the source. Call the airline or hotel. User beware.

Responses

  • G
      Jul 21, 2009

    I have dealt with Studentuniverse.com twice and both times felt like I was being conned. I booked a flight with this sham of a travel agency and had to jump through several hoops to get an actual conformation. Their customer service department is completely useless. I was told by a service representative that they cannot even communicate within different departments BECAUSE SOME DONT HAVE PHONES. The second time that I dealt with this site, I booked a hotel in Glasgow, Scotland for two nights. I received an conformation number and payed the down-payment for the room. I get to the hotel to find that I had no reservation and conformation number was useless. This site has the lowest prices around. However use at your own risk. If you book anything through them, check the source. Call the airline or hotel. User beware.

    0 Votes
  • S
      Aug 20, 2018
    StudentUniverse - Fake website
    Pakistan

    Ye fake website hai paisy laiky lootty hain isko pakar ker hisab liya jay bht loho ko loota hai isne ...iska nmbr ye hai [protected]
    Pleas take strict action against this person.he is from lahor.

    0 Votes
  • M
      Oct 27, 2018
    StudentUniverse - I am hacked
    Cairo
    Egypt

    Some one Used My number in creem by a way of hacking and I need to Know who used my number and report him now I am tried to register in cream but the app told me that there is an account using my number already please help me with that and Thankyouu.

    0 Votes

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