StubHub / StubHub rip off

Found tickets on StubHub, seller noted difference in seating at venue from what was shown on ticket. Used StubHub website to verify seating chart. At concert found out that tickets were wrong and seating chart was wrong. Appealed to StubHub for partial refund because the listing on their website was inaccurate - they refused to honour their mistakes and even said that there was no record of my complaint which I made the business day after the concert. StubHub does not truly protect its buyers so beware.