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Ster-Kinekorblue route mall sterkinekor seats issue

On wednesday, 26 april 2017, I booked 2x tickets for fast 8 at blue route mall for 8pm, I chose a love seat - seat numbers e6 - e7.
When I arrived in the cinema - the love seat I booked didnt exist, in fact e7 - e8 was in fact the actual love seat and I ended up having to share this love seat with a complete stranger!
How is it possible that I am able to book a certain seat online only for your cinema layout to be incorrect?
The lines outside of the cinema were so damn long - I couldnt still wait to address the matter with a manager!
This is pathetic - sort your seats out to match what is available on the website!

Ster-Kinekor
Ster-Kinekor
Ster-Kinekor

Na
Apr 28, 2017

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