Startlogic / False Advertising
I have been bullied to remove my family gallery and files have been removed without warning even after complying with their request. please see tickets below :
why am I being treated like this I have complied with startlogics request and have brought my disk usage down. Why are my files being removed I paid.
Thank you for contacting Support.
We apologize for any inconvenience this may have caused you. Your issue is already escalated to one of our specialists and the ticket #6130601 is open. I have updated the ticket #6130601 with the information you have provided. Our specialist will work on the issue and you should hear from them soon. You can check the status of the Support ticket at http://www.startlogic.com/member/sconsole .
Better work fast I havefiled a complaint with the BBB I am going to report you to the SEC and also filing a complaint with the Arizona Attorney Generals office on monday I am going to file a class action lawsuit. If Startlogic cannot run an honest bussiness I am going to help take them down.
New ticket reguarding web page responsiveness and FTP issue:
I am having FTP issues, the server is forcibly closing the connection, the web page is very unresponsive, please remind me what I signed up for when I allowed Startlogic to access my bank account and take money from me.
Thank you for contacting Support.
We apologize for any inconvenience this has caused you. We have experienced some issues with our FTP server. However, our engineers have resolved the issue. Now you should be able to connect to the FTP sever without any issue. You need to use the following FTP settings:
1) Host Name: xxxxxxxxxxxxx
2) User ID / Login Name: Your FTP username.
3) Password: Your FTP password.
4) Port: 21.
5) FTP Remote Host Directory: public_html
Our records show that you account is suspended due to Terms of Violation issue. The issue regarding this is already forwarded to senior specialists. Currently, one of our senior specialists are working on it to resolve the issue.
If you have any further questions, please update the Support Console.
FTP is fine but if you notice there were two issues please read the whole ticket.
Why is everything so hard to accomplish for you people, are you really a technical specialist or are you reading out of a book as you go along I guess startlogic's workforce is not the cream of the crop why else would startlogic be able to offer good pricing...
...Can you find someone who is somewhat competent in their job and fix the problems brought to your attention or at least outsource to someone who can accomplish what is advertised?
Thank you for your reply.
We apologize for any inconvenience this may have caused you. Right now, we have enabled your account. We request you to please take all the necessary actions, so that you account is safe from all the violations
If you have any further questions, please don't hesitate to contact us through the Support Console in the Control Panel.
I am still down and just getting "I am sorry" we will have some one call you.
If there is anyone else having issues I would like to take them to court.
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