Souq.com — cheating with delivery terms
Main order # [protected], sub order# [protected]
Requested for my preferred delivery address. It was supposed to be delivered to be on 9 th Dec 2018 as per online information. but without my information, they changed the delivery condition as self-collection without my knowledge and when I called, they say it's a system error and they can accept the complaint but they are not ready to change the shipment mode and forcing me to come and collect. Asking me to take the pain for their mistake. This shows they don't care for the customer and also don't take immediate actions on their mistake
POOR SERVICE - HELL WITH SOUQ AND Q EXPRESS courier !!!
Totally irresponsible ATTITUDE towards a customer
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