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sony care line and head quarters / accused of fraud

1 United Kingdom
Contact information:
Phone: ooooooooooooooooooooooooooooooooooooooooooo

My 14 year old son has been accused of swapping a playstation account whilst on playing on line and spending on the account he was supposed to of swapped. He has swapped no account nor spent on someones account. Sony have blocked his console so he can never use it again on line. S ony will not give me the full details to which they have said they don't have to they said they see activity on my sons console to which is good enough for them to ban him. We are disgraced that this is happening to which we have no proof of anything that my son has been accused of. I am considering informing the police and national newspapers. I am appaulled by the reception that they have given me to which basically they don't give a hoot on how we feel as their word is good enough my son is so distraut by this especially as the account that is accusing him of fraud is a 38 year old man to what we beleive. I asked the question why would an adult be harrassing youngsters to swap accounts, none of this makes any sense. What are we to do. My son is innocent to this accusation of which Sony do not care at all.
Mrs Maybank

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