Snuggie / Product Quality and Customer Service
1. Product arrived after 2 - weeks and the first Snuggie I opened had a two inch section that was not sewn together an obvious manufacturing flaw.
2. $31.80 shipping costs were excessive... at least 3 times the actual shipping cost!
3. They prevent one from being able to talk with a live person and instead relied on an automated voice recording.
4. When I asked to return the items and get a refund they automatically and immediately offered me a $20.00 credit... a no questions asked refund credit. I will wait to see if they actually put this credit back on my credit card before responding further.
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