I too purchased a Snapper mower, the RE200. What is up with Snapper? They made a great mower at one time, but, as the saying goes, "them days are gone forever." At first, I couldn't even find a dealership that knew the RE200 existed in the Snapper inventory. After contacting ten dealerships, I finally contacted Snapper regarding the problem. I also explained that my lot must have once been a nuclear dumping ground or an old Native American burial ground as very little grass grew but I needed to get a mower that would work on my property. I explained that I would probably need a four wheel drive to get around the yard.. Although half joking about the four wheel drive, I told the salesrep I needed a mower tough enough to handle my yard. After several days, the mower was finally located at a dealership 54 miles away from where I lived.
I live on a 1/2 acre lot with a house, two tree islands and about 1/3 of the remaining land is a detention pond to control run off from the subdivision. I was able to cut the grass four times and the mower's transmission went out on the fifth cutting half way through the yard. Since I had such a time finding the mower, I wanted to find a qualified service tech. that could work on my mower. After several e-mails from the service department manager, who continued to ask me to repeat my request. Now, the mower will go back to the dealership where it was purchased and roll the dice as to be correctly repaired.
The poor construction of the mower body, horrible design of the bagging system, and total lack of concern regarding the customer makes me one, apparently, of many who would never recommend Snapper to anyone.