The most trusted and popular consumer complaints website
Explore your opportunities! Create an account or Sign In

Sittercity.com / charges

1 GA, United States Review updated:

The information posted was not straightforward. I just realized I have been charged $35.00 a month for 7 months for something I did not use -- believed that there was a one time $35 fee for 30 day period. NOT auto-renewing. Wish I had checked my credit card statement more thoroughly, because that is a lot of money!!

Co
Apr 14, 2013
Sort by: UpDate | Rating

Comments

  • Ae
      20th of Nov, 2013
    0 Votes

    They engage in deceptive marketing. I also signed up for a one-time, one month trial membership at a discounted price. The company does not send email receipts when they automatically renew membership each month (and auto-renew is the default), not even on their internal message system.

    On top of that, when I was using the service I had several people set up interviews with me and then not show up, later saying they "forgot."

  • Re
      31st of Dec, 2016
    0 Votes

    The same thing happened to me. I terminated my account on the phone but they did not confirm via email so I have no proof of it. They have continued to bill my credit card even though I terminated my account. There should be a class action lawsuit.

  • Ep
      14th of Jan, 2017
    0 Votes

    Same here 7 months billed for $35. Signed in for 1 month. No email or anything. Should have reviewed credit card carefully. Makes you wonder why they don't send emails, Simply because, hopefully you forget and don't review your credit card. Very deceptive.

Post your comment