Singtel / singtel overcharge bills

Singapore, Singapore

Hello, I would like to notify you about my bill that have been overcharged since I sign up for singtel postpaid on 27/08/2017, 16:35. I have been served by Ms Jessica (Singtel Shop @ Bugis Junction). I signed up for combo 6 plan. She told me that she free me a special number simcard (which alot of unknown numbers keep calling in throughout morning till night and I got charged on my September bill) and I add on extra v019 (international call) for $8, but had charged me extra when I make a call. Besides that, viu premium and asian plus had been charged, which she said I got it free trials for 3 months. She told me that she will inform the billing department to deduct my overcharged bills for my next bill, which it never happen.

Oct 19, 2017

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