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Silverleaf Resorts

Posted: Dec 7, 2015 by    

Vacation Package

Complaint Rating:  0 % with 0 votes
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Contact information:
2558 N 3653rd Rd, Sheridan, IL
Sheridan, Illinois
United States
About a year ago, I was called by a Silverleaf associate that I won a cruise deal. After attending the meeting, I was convinced to sign a vacation package. I tried cancelling before the 6th day but they kept prolonging the issue without resolving it. After couple of months around February or March; I was told to visit their other facility, I was told it is not a timeshare and how upgrading to a better package will be suitable. I later realize I'll probably not have any time to use this package, I called to cancel couple of times, no one picked up until I called via my Bank. One the day I called via my Bank, I was told by the Silverleaf Resort associate that I can sell it through Vacation Service Packages (VSI). I called VSI paid $300 for the vacation package to be sold at this time I was already defaulting in monthly payment. After trying all I can, knowing I can't pay for what I never used and will probably not be able to use, I stopped paying. Now Silverleaf Resorts has mailed me a Legal notice to pay off the whole amount. Please I need advice on what to do.
Complaint comments Comments (0) Complaint country United States Complaint category Travel & Vacations

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Silverleaf Resorts Logo Silverleaf Resorts
Customer Care Service
1201 Elm St STE 4600
Dallas
Texas
United States - 75270-2112
+1 817 284 2390
+1 817 537 5821
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