The most trusted and popular consumer complaints website
Explore your opportunities! Create an account or Sign In / misleading advertising

1 MA, United States Review updated:
Contact information:
Phone: 888-200-8414

Misleading advertising. Advertised special of "20% off your order" but at the purchase point discount was denied. I called customer service and they said the discount did not apply to "some brands". I asked them how to determine that. They told me there was no way to determine ahead of time and that "it" adjusts at the end of the order. How convenient for them! I was only one click away from processing with what I thought would be 20% off!

Sort by: UpDate | Rating


  • Ja
      21st of Jun, 2017
    0 Votes

    Shoe was a Terrible experience. I will never buy from them again! They sent me defective shoes and charged me $6.95 per pair for restocking. False advertising free exchanges free shipping. Their shoes are defective and they take over 10 days to receive. Never again. I will continue to use Zappos

Post your comment