Select Portfolio Servicing
Reviews and Complaints

nope!

Get an attorney immediately! They are liars and do this to steal your home! The FTC tried them once before when they were named Fairbanks Capitol. The FTC did nothing more than fine them and slap them on their wrists. They went back to biz as usual and don't count on the BBB, FTC, AG or your politicians who may be getting campaign contributions from the banks to fight for you either. We are in a new governement..THE UNITED STATES OF THE BANKS...by the banks and for the banks! Class action? Well, the Fairbanks class action case didn't stop them and the lawyers made out like bandits! Only recourse is for each person harmed to get an attorney and fight it in the courts. Educate yourselves tot he fraud on sites like MSFRAUD.ORG, MIke Dillons anti-SPS site Getdshirtz, Attorney Neil Garfield's Living Lies web blog and his youtube videos and Facebook site homeowners against mortgage servicng fraud to chat. Garfield and Atty Max Gardner (NC) have atty lists! Go to Gardner's bankruptcy Bootcamp site (site to train atty's) and look up GRADS. Much work to learn this crap that Wallstreet put us in and the servicers use to help them pull it off! Fight like hell and don't get out of your homes! Driveby inspections & BPO's? Illegal fees to add to freclosure. If you get behind on a payment...DO NOT pay by phone! Pay by either Western Union or Bank check! Then, itemize on the check what every dollar is to go to or they will put the cash where they want it to go to... their escrow, corporate advances, etc all loaded with their bogus fees! Send them a cease communications letter via certified mail return receipt requested! If they violate sue them in smll claims under violations of Fair Debt Collection Practices Act! $1000 fine for phone abuses after getting do not call letter. God be with you all! This is a new war on the homeland and our politicians could careless! NEVER MIND FIGHTING A WAR ON TERROR OVERSEAS on BIN LADEN, LIBYA...HOW ABOUT THE WAR HERE CAUSED BY THE BANKS? HOMELAND SECURITY GO AFTER THE BANKS AND THEIR EXECUTIVE CRIMINALS!

This is now 2017. I see lots of complaints here and other places. Does anyone know of any class action suits in process or how we can start one if there is not one already? My runaround was in 2011 but I still feel they should pay for their crimes. I see that some Bank of America employees revealed what went on there. Maybe a former SPS employee has come forward?

SPS has been doing the same thing to us! They finally say I am approved after over a year but they're still wanting to take over 50% of my income. I am disable and cannot afford that. But I personally think that thats what they are counting on, that I will not be able to make my trial period payments and they can foreclose. By the way, I've not received any paperwork officially saying I am approved thru the mail. I had to call them and have them fax me something. But it doesn't even have any details as to what my trial period is all about. Also, for some reason they cannot get my address correct. When I asked them why they have to type it into the PC everytime I call, they don't know. I would think a company that big would have all the computers connected on one big server. What I really think is a shame is that they are playing with the Presidents Affordable Home Act like its a game instead of a real problem.

JMR,
Can you please indicate who to address when sending a letter to the Federal Reserve? SPS has been giving us the run around for the past 4 months. I can't tell you how many times we've had to resubmit our financial information. They "close" our account due to non-submission of financials and they we have to start the process all over again.

Any insight/advice you can provide would be much appreciated. I'm so happy to learn that your ordeal is finally over!

As a follow up to my dilemma with Select Portfolio Services(SPS): I did send a letter to the Federal Reserve and cc'd SPS. The Fed responded to my letter and sent a notice of grievance letter to SPS. SPS responded that it was my fault, mentioning the "30" day period and that they have been trying, in vain, to work with me. BUT, low-and-behold, within thirty days SPS had readjusted my interest rate by cutting it almost in half. So if anyone is having similar problems I would suggest sending a letter to the Federal Reserve Bank in New York City. Wish you all the best! JMR PS: (to TWDJ) thanks to the devaluation of just about all homes countrywide, my current loan to value ratio is approximately 15%.

I wonder how many other of the loans that are chronically stalled have a good loan to value ratio. We have about 40% equity in our house and it would be a good deal for BOA to foreclose as they would make $$ on the deal.
What kind of equity do you other HAMP applicants have?

i sent a cirtified letter asking select portfolio servicing to send me an original mortgage note, so far no reply, i dont think they have anything original, my mortgage assighnment was forged, why is it that sps stays in, because the rating co. rate them AAA, alot of co. take bribs, thats illlegal, why arent they in jail.

Call the FTC. Write your congressmen: State senator, legislator. Call your Attorney General, BBB, etc. More than welcom e to call me. Scot Stanley [protected]

I had SPS and after 10, 000 and sleepless night and everyday run around I went out and got help. As it turned out SPS was taking my money in an attempt to modify my loan and doing what ever with it. I went to a friend who refered me to a great company "Virtual Business Unlimited, LLC" and met with Dr. Jackson.As it turned out he put SPS on blast and they sold my loan to another company. They attempted to put the house in forecloser however two (2) of their lawyers sent the paperwork back to them noting errors in their practices. We are looking to taking this to the courts. Give Dr. Jackson a call the conversation will not cost you. In the end the company that bought my loan because of the wrong that SPS had done Im now receiving money back. They are wrong with what they do to the community. Try this and call [protected] ask for James Jackson, I promise you you will sleep at night. RJ

wow, sounds so much like my experience.

i got a loan in 2002 paying $923 a month. they didn't do an escrow analysis for 3 years (by law, they need to be done annually). in addition to billing me for old escrow, their interest rate went skyhigh. by 2010, i was paying $1550 a month (a 60% increase). since my paycheck didn't increase 60%, i could no longer afford my home.

they are the WORST of the WORST. avoid at all costs ! go to a regular bank (like charter one, or third federal, both in the cleveland area).

They LOST my freaking payment! I used their online payment, and claim the payment was never received. I faxed a copy of my bank statement to them showing the payment cleared. They want a letter from Wells Fargo saying it was paid. When I asked for a person to send the information to, she said there wasn't a "person" to send it to the Cashiering department. I asked for her supervisor's name, she refused. I asked for the CEO, CIO and HMFIC's name and she couldn't give me on. Bank is beyond pissed. Mortgage got sold to these clowns with no notice, it's been a nightmare. Count me in on a Class Action Suit!

Fay Servicing (which was bad enough and currently being sued by those in charge of overseeing the rights of homeowners) sold my house to SPS. Before I even began a struggle that appears to be coming full blown my way, I would like to know how to take offensive action against them before I have to defend my rights. I am current on my mortgage and have been for years. Lived in my home for 22 years. I would like to know how to legally organize and submit an airtight Classs Suit against SPS with many or ALL of you. Contact me at lh.property.manager@gmail.com.

This company is my 1st mortgage i was out of work for a month & they told me not to worry about my mortgage payment that when i returned to work call them and they would work out a payment plan with me. When i returned to work and called to work out a payment plan they said there was nothing could do for me to help me that i would just have to pay it as i could and it would report against my credit it not paid in full.

In the mean time i have tried working with them to get a lower intrest rate as i am on an arm but since it didnt adjust they wont work with me until it adjusts.

Its a TERRIBLE Company do not choose them as your mortgage company if you have a choice. They act like they will look out for your best intrest then when it comes time to help you they screw you over and basically say well it looks like you can afford the house so just sell it.

On March 24, 2013 I received a short sale approval on my property located at 725 Stonewyk Way, Kissimmee, FL 34744 to close on April 19, 2013. Unfortunately we were not able to close due that the property did not pass inspection and the lender did not approve buyer's financing.
On April 8, 2013 a new offer was submitted, a cash offer, for the same amount, the only difference from the first offer was the buyer's name, everything else was exactly the same.
On May 28, 2013, as my Realtor usually do, calling every two days, she called and talked to Ms. Angie Haynes and as per the information given to my Realtor everything was great and Ms. Haynes said that we were supposed to receive an approval today. To my Realtor's surprise when she called today she was notified that the offer has been denied which we do not understand why it has been denied when it was approved before.
Fannie Mae short sale new rules effective February 2013, do not apply to this file due that this is a conventional loan and the HAFA short sale benefit still apply to the borrower. So, denial cannot be based on HAFA benefits due that this is a conventional loan not a Fanny Mae loan. I need a response on why this file has been denied when it was approved before and no changes, except for buyer's name, were done.
I am a 72 years old lady and I have been put through a very stressful situation by Select Portfolio Servicing, Inc. (SPS) since the short sale was transferred from Bank of America to SPS last year. I need your assistance I cannot have the luxury to have a foreclosure and lenders coming after me for a deficiency. I am too old and I am mentally and physically affected by this situation. SPS has made my life miserable since day one. Even though this is a HAFA short sale they went and tried to foreclose on the property twice and we had to go to court to fight the foreclosure that both times was cancelled by the judge.
Your prompt attention and response to this important matter are greatly appreciated.

In 2008 I suffered a divorce followed up with the death of a parent and rotator cuff repair...I was broke and filed to the fictitious "making home affordable" program. It took what seems a lifetime now, but in 2011 I was in the final approvement stage for the "making home affordable" program with BofA, my contact person in fact advised me the program had been approved and the next letter I receive is that my loan was sold to SPS. SPS advised me that although I had been that far down the road I would now need to again start over. So having no choice I refiled and resubmitted paperwork over and over and over until they finally pushed me into a deed in lieu situation. I filed that paperwork in the Fall of 2013 and was advised that it should be completed by December. In August of 2014, I finally received my "final paperwork" signed it before a Notary and sent it back via FedEx with a signature required. Received my mail confirmation and then still get collection calls. I finally answered one in late October and demanded to know why they hadn't filed my paperwork, to which they respond, well you need to complete a new package before we can file that? So I threw in the towel and filed bankruptcy in November (this month) and advised them to contact my attorney...they are still calling me? I can't find that the Fed is investigating them but it's my opinion this is playing into the Fed's plan towards socialism where the government will own the majority of properties :(

SPS has to be the worst mortgage company in the united state period. They are very dishonest, they will lie to you and deceive you into short selling your home or even worst foreclosing your home while you are still working things out with them. We have been current with our loan until they modified our loan and made it 500 dollars more than our previous payment. Their attitude shows that they don't care period, they are not willing to extend a honest helping hand to home owners to work with they to lower their payment through a fair modification. They are quick to tell you that if you can not afford the new inflated payment you should short sale your home.
They are the worst ever and I don't belief any one can get any good help from those crooks, evil, greedy, devils advocate and white collar thieves. They are notorious for destroying peoples life and working away free with more money than they are owned.
They must be stop, there has to be a way. There act is equivalent to robbery.

All of the above is true and only the tip of the iceberg. All their victims need to start a grass roots movement to have them put out of business. I have contacted my U.S. Senators, U.S. Reps., State (FL) Sens. & Rep., State Attorney General, Department of Consumer Affairs, Statewide Prosecutor, Utah's Senators (home of SPS) demanding SPS be investigated by the FBI and DOJ. Also contacted the Utah Atty. Gen. and Consumer Affairs. If we all keep banging on the doors, people who can do something about these mobsters will have to listen. Also, contact your local TV and/or Newspaper Consumer Affairs investigative reporters. Let's get these ###!

This is an evil company. Bank of America transferred my mortgage to these people and they are dishonest & fraudulent. Their goal is to deceive, lie, and corruption without end.
They have sent me three letters with dishonest communication and they rather speak to you by phone rather than put much in documentation as to really keep the deception going. I don't trust them and why in the world they are allowed to get away with so much fraud? I am so exasperated & speaking with them on the phone is exhaustive. I'm praying to God for His direction and help in this nightmare.
It's true, you reap what you sow. All the havoc, stress, sadness, fraud, etc. they have sowed on others, they are going to reap much more of God's Wrath than they know. Bank of America almost killed me, but these people are out for blood. No joke.

My best advive to anyone dealing with Select Portfolio is to get rid of them ASAP. Because they will DEFRAUD you out of thousands of dollars, then hire lawyers who rely on a persons lack of knowledge of laws to defraud you out of your property. I know because I'm going aftem and the law firm they hired.

Worse company I have ever dealt with. I have written over and over again. All I get is form letters. They took over my mortgage from HFC. They are continuing to raise my rates. I asked since I'm on social security if they could change my payment date to coincide but after several months got a form letter I don't understand. Do not know what they are talking about. Also sent them a letter including estimates for work needed on my house asking for refinancing months ago. Got one form letter saying looking into it, never heard anything. I pleaded saying that I'm alone and house needs major work. They don't care. Very impersonal. HfC was much better.

I was in the middle of a re-finance when I received a letter from SPS saying that HFC had sold my mortgage to them. I immediately asked for a payoff amount to give to my refinance team. I received the payoff letter in about a week and gave the amount to the new lender. I just received a "superseding quote" from SPS and the amount is almost $6, 000 higher than the original payoff quote. When I got online to see what it was, it is listed on the statement as "Deferred Principle". How can they have a deferred principle when the haven't even had my mortgage for a month? WTF? I am calling my previous lender for my last statement and then I will be calling SPS to justify the extra $6000. My statement for June also says that my payment due is $5, 799.94...really? My mortgage payment is only $580 a month. These people are such crooks and I am glad that I won't have to deal with them for long.

I JUST satisfied my lien with SPS. It was a long trying process but I picked up my SATS docs (lien satisfaction) today at my county courthouse. A few months ago I got a call/ call back from SPS and the rep explained the short pay process. It's kind of like a short sale but I'm the only bidder. I offered somewhere around 10% of the remaining balance. I wrote up an offer with all the right info in it, a hardship letter, a short list of flood damage to the property (to prove it could never be sold full price- as is, ) and an explanation of how I was going to get the money. At this point I was significantly behind (actually farther behind then the 10% I offered.) Originally my offer included 60 days to get the money and wire it to them, but the accelerated the time frame to 28 from the day they agreed- giving me slightly less time. Getting a few grand together in 20 some odd days was TOUGH but I did it. Mine was timed around a tax refund. I just went to court house this afternoon and explained it all to the Recorder of Deeds and she got a very big smile and said 'Well it's done now Baby.' When I asked about loop holes and scams and 30 years from now and what not she simply said "It's recorded. It's done."
Yeah, it's done.

My loan just went up another $500.00 per month. When I asked Ms. Moody, who was incredibly rude (typical of SPS reps), how this could be happening when interest rates are the lowest in history, all she would say is read my contract and suggested credit counseling! They inundate you with inscrutible paperwork, then when you question what they've done, you can NEVER get the same answer from a different rep. When they took my loan over last October, they claimed I owed a payment to my prior servicer that was clearly indicated on my bank statement, which I submitted to them. After fighting with them until January, they said they finally reviewed the matter and I owed $300, hardly a month's payment and an amount I knew was wrong, but was just tired of fighting with them. So my credit rating got slammed because no one there would take the time at the documents they had before them. After reading all of the complaints against this company, it is unbelievable they haven't been sued yet. It's criminal!

Mike Dillon's online site is great! He has had a long battle. 1000 employees at the SAlt Lake City, Utah location...gotta be Mormon's! If you look up many of the employes on Linkedin, FB, etc. they say they are LDS. Gotta wonder about what kind of religion condones working for a company like SPS putting families on the street! Then again, look up the history of the Mormon church and the land grab in Florida when Walt Disney was buying land! Look up the Ellington case filed in Travis Cty, TX where the investors are suing SPS for defrauding them! On page 38 it says SPS would hide force placed insurance fees from the investors by listing them as corporate advances, etc. This way, they charged the investor for the insurance and pocketed the cash from the homeowner. Other good sitess are : MSFRAUD.ORG, http://livinglies.wordpress.com/ and facebook site Homeowners Against Mortgage Servicing Fraud to chat. EDUCATE yourself and watch videos on MSfraud site! Garfield has very educational vidoes on loan securitization and why your servicer is doing this to you. STOP talking to them and send cease communications letter via certified mail return receipt requested. Then, if they violate...take them to small claims for violations of Fair Debt Collection Practices Act. Get an Attorney on either Max Gardner's Bankruptcy Bootcamp site under GRADS or Neil Garfield's Atty list on the Living Lies blog site. God be with you all!

This is Christmas Eve in comes another letter from SPS, this one tells me I have 30 days to cure the default from the date of the letter 12/21/2010. Not a word about the Modification that has been ongoing for four months or more. While I was out yesterday yet another call came in during the evening. A family member who knows the entire story picked up the phone and tore into the rep telling them how they call all the time and it's automated no one is on the other line. The family member explain I've constantly worked with them kept in contact but they act like I've done nothing, that I have received numerous letters stating the same thing from them how it's a untrue then asked the rep what was going on. Of course she kept on refusing to discuss it with him telling him they'd be closed in about an hour. They were already closed when I got home and he didn't wish to upset me more so waited until this morning to tell me. It's harassment in the worst kind they won't stop until you drop or pay up the past due in full or take your home away. They have no intention of modifying my loan. I sincerely believe our goverment needs to examine all such practices to see where the tax payer money is going. This is fraudulent activity. Again I owe very little on my home but I don't have it in the bank or I'd pay them off and be ever so happy to get this company out of my life forever. You take nine months of harassment on a near daily venue it breaks you down. I can only see two options at this point because the modification does not exist. I will get a second job, or borrow the funds to cure the default from someone. I can cure the default with a second job in about five to six months. I must add to this at my age in life that I never expected to get behind but illness hit me along with the economy. Nor did I expect to have no medical insurance, no funds any longer in savings I am now over sixty.

In the past two days I have received one certified letter from them a genric letter but certified. I received another letter stating that I must read every document that comes to me in order to save me from further proceedings and that there was no guarantee that I would be accepted into the Obama Plan Modification. The certified letter that I received today told me that they have tried reaching me several times but haven't been able to do so, they wanted an immediate call from me.. I am completely shocked by these lies. Let me see, I picked up the telephone about an hour later (caller ID) told me it was them calling from their 6000 number which meant an automated call again. As usual no one was on the other end when I began saying; Hello about six times. They do this all the time to bring up the number of times I'm sure they insist they have called. Here it is almost Christmas Eve and I'm sitting here thinking why do these people lie so much. I have been in contact with them sometimes twice weekly and for months now. It's been about 12 days since I last spoke to them then I was told all my paperwork had been submitted and they were just waiting for confirmation. I have submitted and resubmitted all my documents to them.

What I get now is there is going to be a rash of foreclosures after the first of January. I have been paying my loan to them but not the back due funds. In one of my more recent conversations when I told the rep that I would simply borrow the back due funds from my mother in-law they said; Oh there is no need to do that we'll just modify it I'm sure your eligible. I'm wondering why they were so eager? Was it to make more money off of my application? Then to just shut the door upon me saying we'll be forclosing in thirty days? I'm expecting it next.

I do hope that someone wakes up President Obama and those that are corrupting this plan because that's what it is. I will continue to post my days ahead in hopes that someone in a capacity to do something can go after these companies.

OMG, I'm going through the same as the rest of you here. I've been on a Mod for 2 years now with these people and after paying on time, they denied my Mod. Said they have sent a tentative foreclosure date of early next year if they don't receive all the late payments. (Sorry not posting exact info, don't know who's on this site that might work for them). All the time I was dealing with the Loss Mitigation Department who said we weren't in foreclosure, the Asset Department was moving along with the foreclosure process. Be very careful, they lie in order to mislead and buy time to screw you in the end. I wish I knew of a class action suit for their faulty practices, this is just too ridiculous. Viper

I forgot to mention. They denied me because they say I can't pay my taxes, insurances and monthly payments even though I am making all the above monthly now. I needed to add in my insurances.

So Mr. Obama, I do make my tax payments to them. I do pay my insurances on my home to my insurance company and I do make my monthly house payments to SPS. So why doesn't your plan work for me? I do pay over nine percent interest every month to SPS. I am affording to do all that but cannot afford to pay it through the Obama Plan Modification which is purported to lower your payments so you don't lose your home.. I guess I'm one of those women who just fall through the cracks?

I've had nothing but problems in dealing with this company and it's name change didn't change a thing. I noted recently large charges based on what they told me was the manner in which they service my my loan. I am late now three payments plus hundreds in charges accumulated due to their practices. They send someone to my home every two months to drive by it seeing if I've moved, or if in bad repair for a charge of $14.00 dollars each time. My residence is in perfect repair.. painted, lawns all maintained and I'm actually painting the inside now after having put two hundred into maintenance in the front yard recently broken sprinklers, upkeep.. the paint was already on hand no out of pocket money being spent. The inside is in excellent repair anyone can see it's prime property. The property is in near immacualte condition, I'm not going anywhere as I also work from my home.. My loan balance is not at all a large balance small in comparsison to most out there I owe very little but I'm behind in my payments. I have a small amount owing but got behind after health issues and other such issues. My payments of course are needing to be caught up but things in California are not good so my income dropped by eight hundred.. which is the reason why I can't catch up quicker. Then I noted hundreds they've charged me due to my tax situation. They pay it out of my escrow account and charge me for doing it over three hundred dollars in the past seven months. Then if a payment for "no" reason other then it must have been lost takes ten days to arrive at a distination that takes only three days..it's another near $30.00 dollar charge making it yet again late with another near thirty dollar charge..bounced checks let's look at that one. My account was closed and open at the same bank due to fraudulent activity found..someone stole my information. SPS went right ahead and deposit the check in the old account instead of paying attention to the fact they were given a new account number..the day before they deposit it. That cost another fifty dollars each time it happens. Payments always seem to arrive late even when sent ten days prior. Let's see I now have nearly six hundred in added charges, they're still sending out people to inspect the property for no reason.. as I am in touch with them weekly at times twice a week. I now send all my payments with a delivery confirmation to avoid this situation.

The Obama Plan doesn't seem to cover me as they tell me I don't make enough money to pay my taxes and payments.. make sense? I'm paying them each month now so how come I'm being denied due to income? Oh by the way I don't find many at SPS that are nasty and rude as they use to be or threatening as they use to be.. it's their job to keep one under the thumb I guess..pressure seems to be the tactic, threats that are quite suttle but there all the time.. you feel drain each time to speak to them. Each time you repeat the same thing over and over again.. hearing a different story evrytime you speak to them. It's their job is all I can say to intimidate you thus creating stress and anxiety in your life so you breakdown emotionally or have a heart attack because you live on a fine line with them.. when will I lose my home? When will they proceed? No wonder people die in circustances like this they lose hope, they have heart attachs and more.. come on Obama it's not working but I bet these servicing companies are making a fortune from this plan? I don't know but I hardly believe they do it for nothing.

Help I need Donald Trump!

We took out a mortgage and unfortunately was sold to these ruthless snakes(sps).Our house had a severe mold problem, it has almost killed my wife literely, my daughter has developed asthma and no one could even breath .Our insurance company(PHENIX MUTUAL FIRE) refused to help us even though we had mold and mildew coverage up to $60000.Not knowing where to turn I called SPS and told them of the situation.They suggested a 90 day hardship program and set up monthly payment arrangements so we could afford a rent until we got the mold fixed.They forgot to mention that they were going to report me as delinquent for those months even though I made the payments as agreed and on time.Not one month went by that I did not make a payment and they still reported me late, now we need a house and my credit has been destroyed because of these jokers.My credit score went from 700s to 500 just because of this.Anyone have any ideas please help bhooper72@yahoo.com thanks

To whom it may concern...ie Tondala Davis, SPS has the most uncooperative loan agents I have ever experienced in my 20 yrs in residential property ownership. This company is poor in servicing a loan & unfortunately my loan was sold to these scoundrals a few yr ago & since I've been mislead & the info passed on to me was all wrong. When I threatened to file suit & a class action one I might add they reinbursed me 1, 800 $$$ toward my escrow & lowered my insurance payments, conveniently when I was ready to renew with ciitizens who took my annual premium from 1, 200 to 4, 200 after hurricane Francis & Gene... I decided to not renew & find another ins.carrier. SPS said I had up to 90 days to find another carrier & then they woud on the 90th day put me with their company they conveniently work with. well that was a lie after 12 days they assigned me to their ins comp. & never did they appraise my home to get the new market value. So they just kept ripping me off for a home that was once valued @ 170, 000 1 yr ago. Mean while I did not no I was insured with them until my statement came. allready They debited my escrow account which showed a huge - after their ins fees for the upcoming Yr. As we all no another scam they take our money a yr in advance & then chrge us interest on that to. Nevertheless The market went south & my home is worth 50, 000 now. So my ? to them was this. SPS are you in the mortgage business or Ins. business? Knowing they can't admit to covertly comingling with these ### they stuck me with! They did admit they were in the home mortgage business, but once again were not aqdmitting to their faults until the threat of CLASS ACTION SUIT. with all the other homeowners in the US that property value has gone down 50% or more & never were we informed of the fact that we are paying premiums for overisured property valeus.We are intitled to change our coverage based on new market value. I was insured for a HOME VALUED @ 170, 00 NOT THE TRUE MARKET VALUE. Once I sent ... my county appraisal & Tax info to them... they had to adjust the account & credit me. Their reps are uneducated & lack knowledge of the important information needed to service a loan. Perhaps they are not trained... that would cost this institution SPS money & we all no the people we talk to on the phones are not payed enpough money to give a rats ### about our loans...they don't even get payed enough to pay attention .They constantly interupt while I try to ask them questions. the answers to my ?s' are always... uuummm i'm not sure Ms Knox thats not my dept. They act like we are raping & pillaging their kin & I use the slang kin for a reason. The reps in the south are still throwback...the outsourced reps in India are a day at the beach compared to these hoky pokys! I don't even want to tell the new dilema about this bull S---t loan modification they solicitided me on that was declined...because it was not the correct loan mod for a Fannie Mae loan. Once again I was mislead due to ignorant employees. The word ignorant does not mean stupid... stupid can never learn... ignorant means lacking knowlege. SPS needs to spend the homeowners interest money they collect from us handsomely & educate the ignorant employees & send them to CHARM school. Lets get a class action against SPS My mother has networked with a huge attorney in Boca & sent him business to the tune of 9 million in law suits{ not related to motgage issues. } However from his lips to my ears & I Quote " I owe your mother HUGE... loyalty to your mother is what I stand behind." "What I can do for you...her daughter will be an honor." Lets get busy & bring these ### down.. They are just another institution run by our not so free country .They are Vipers & need to be outted. email me @ ioutalent@gmail.com

SPS has been a nightmare. My husband died in 2007, and in December 2008 the previous loan company (First Franklin) sold this account to SPS. The loan was in his name and they refused to accept the insurance I carried on the property or the tax record--all prepaid. They started billing me for those lender placed insurance and tax payments which were all at a very high rate. It made my payment jump about $400 dollars a month. Keep in mind, the insurance and taxes had been paid the previous year prior to SPS buying this account.

I found another lender willing to refinance this mortgage, but once again SPS slapped on additional charges, a prepayment penalty, and the most discourteous customer service you can imagine. I told them that they were the worst thing that has happened to me since my husband's passing.

It's almost like they get a strangle-hold on you and don't want to let you go. They enjoy the tortue and misery they put people through.

I pray I can get out from under this company. I've already had a heart attack from stress realted issues, and I'm afraid they will be the death of me.

Tondala Davis
Panama City, FL

i have been trying to lower our intrust rate since before mu husband died he died in october the 18th 2012 before that we had bank of america for 5years with the same intrust rate at 10 and ahalf percent we also had aames and bank of america now select portfolio servicing all they do is give me a run around telling me that they do not want my house i told themjust to lower my house payment because now that my husband is gone it is hard because i dont have that extra income coming in i pay 2013.58 and im on ss i never talk to the same person you have to talk to someone else every time i feel that im not getting anywhere with these people but they sure ask me when i will be able to send in my house payment we have lived at this house since 94 we had to have some ramps built for mu daughter she was in a accident 10 years ago that left her paralyzed from the nipple line down and that is the only way she can get in the house i have wrote them hardship letters faxed papers and then they tell me they never receiver them so here i do it all over again so frustrated about this whole mess especially now that my husband is gone thank you

Unfortunately my mortgage also is with SPS, Previously Fairbanks. My husband was in an accident and we got behind in the mortgage paymens in 1999. We had to file bankruptcy and were able to avoid losing our home. We succesfully completed the bankruptcy in 2006 only to have them add $9000 to an escrow account ans said that it was late and due immediately and they were filing for forclosure. We tried to get help from the state but were unable and moved out of our house in Oct 2006. After we moved out of the house they have listed the house as forclosed in 2007. This past year (2010) we started to get letters from the city housing department stating that we need to clean up the property or face fines. After all of this time we found out they never changed the name on the deed and even though we can't live in the house we are still responsable for the upkeep. If you know of any class action suits, I would be glad to join in.

I have written to the FTC about these guys. Everyone should file a complaint or as many complaints as possible. SPS has been on the Feds radar for sometime. People need to also reach out to their State's Attorney Generals for assistance. This is good stuff! If we all stand together we should be able to put pressure on our legislatures to stop them or hurt them with monetary penalties but it has to start by each one of us calling the FTC and your state legislators. I am fighting hard for this one. Please join me or continue the struggle for decent business practices.

we got select portfolio servicing in 7/1999 we cant get away from them, they only put you on a forbearance .back in 2002 they sent us a letter stateing we can save our home if we send 1, 000 that was a lie they sent more letters saying there going to forclose, the forbearce is to get more money out of you if you dont pay you loss your home, sps wants alot of money in a short time we sent the 1, 000 that money is gone now the 10, 000 we put for a forbearnce was never appled to our mortgage that is gone to. select portfolio servicing is ascam co. and i cant understand why this kind of co. stays in buissness it needs to be put out for good.

I was paying $2300 and submitted paperwork for HAMP with payments down to $1200. SPS said they dated everything wrong so I had to do another 3 months now at $1500. Then they needed more info at the end of that three months and the payment went up to $1700. This month, end of this "last" three months they said they needed a P and L statement, I'm self employed. I sent it to them, they said they would also need a check for $5, 200 I assumed it was probably the difference between the $2300 and their revised payments. Friday they said the format of my P and L was wrong and they would need at least $10, 000 or my house would go into forclosure. I've been in my home for 17 years and once the mortgage sold to SPS is the ONLY time I'd had issues. What are they, a group of realtors trying to capitalize on stealing our homes for profit? Something is not right with them!

Meeting with a local service today with an attorney on staff. We'll, see.

WHAT A WASTE OF TIME AND ENERGY!

I am a current consumer of select portfolio servicing and they are not honoring the intention of the Making Home Affordable legislation. I want to gather a large enough group of consumers in the same situation as we are so that we can form a class action suit. We cannot pay a lawyer on our own but together, we can have power. If you want more information and want to help, email me at classactionsps@gmail.com.

Well this is now the third or is it the fourth time we have to be on their trial period for home modification program?

Let’s start off first by saying unfortunately due to some illnesses and unfortunate spending my husband and I had to claim bankruptcy. This is the time that SPS swooped in to take over our payments on mortgage. SPS Have never been truthful to us yet. Each time the trial period is to end, they have lost our paper work or else claim it needs to be signed. I have sent same papers at least a dozen times. Called today and as usual Jeremy states he needs out tax papers. Husband lost cool and Jeremy admitted he has papers but they needed to be signed. Therefore because the time period was up we would have to try again for the three month trial period.

What a hoax. Where is my supposedly reduced payment going? Where is my mortgage? Why am I not receiving any payment history? Someone needs to stop these crooks before a lot of innocent hard-working people are homeless. Or is that what the Obama Plan is all about? Think about it.

I totally disagree with your negative comments. Our loan modification came out even BETTER than we hoped. We went from paying $1500.00 a month down to $752.00 a month Thanks to Peggy Martin and Home Rescue SE. Angie

Regarding Home Rescue Program SE, I totally disagree with your negative comments. Our loan modification came out even BETTER than we hoped. We went from paying $1500.00 a month down to $752.00 a month, thanks to Peggy Martin and Home Rescue SE. Angie, Bluffton

Be aware of Home Rescue Program SE, the broker is Peggy Martin, they only
care about your money, they don't care if you will be homeless. They are a total scam she took us for $2500
BEWARE! don't let her take advantage of you! Bluffton SC

you can find more people looking for this women : /URL removed/

In 2018 when SPS took over servicing our mortgage account we we in a repayment plan for 2 missed payments. We made payment every month for 15 months after my husband was laid off the job he held for 15 years and I had a high risk pregnancy we were struggling until finally we could not make 2 payments.

Thankfully my husband found a job and we were able to do repayment plan. Our account was wrong from day one. The 2 payments we made in accordance with repayment agreement were not posted on our account the overpayment amount was not showing either. SPS wanted to raise the repayment amount by $1000.00 we said no.

Since then, it has taken over 30 days to credit payments to our account. They are doing god knows what with the over payments we have been making, they have not handled these funds in accordance with their written policy which is on every statement. Payments are being added to the principal before being subtracted, no portion of some payments are applied to principal, interest or escrow. They agreed to give us a deferment for 3 months of payments the deferred amount to be added to the back end of our loan.

The amount deferred is not equal to 3 months if payments. They added the deferred amount to the principal then subtracted it and have added the deferred amount to every month principal for 10 months. I have never seen or heard of a deferment handled in such a way. We can't figure out how that is a deferment.

Plus they raised our payments normally after a deferment payments are lower. They call everyday demanding payments stating we are behind in payments.

We have enough letters demanding payment or threatening foreclosure that must have killed half the rain forest to send us. I think that's about all the problems we are having...for now that is.

User's recommendation: Run. Run fast run far from this company.
I have been trying to find someone willing to take on a class action lawsuit against this company but have had no luck yet...but I will prevail.

I just started with SPS... They bought my mortgage from NationstarAka Me. Cooper. Nothing but trouble both of these companies. I had been behind to Mr. Cooper so, before I Officially started making payments to SPS I contacted Mr. Cooper and paid everything. I spoke with a woman and she took my payment g she gave me a confirmation number. After SPS took over March 1st. 2020 I contacted SPS to be sure I was paid in full and had no later charges etc. I called 3 times. Then in May 2020 I got a call stating I owed for 5 months. I talk with a guy who added a call from Mr. Cooper. 3-way... I told them both I paid, received a confirmation number. I also told them I paid by Debit card. Mr. Cooper only takes Bank account info. No Debit cards. So apparently the woman staffer used the info and stole my payment. Now SPS wants the money so I'm caught up. Unbelievable.. These companies should be closed by the FTC!

Did anyone experience Select Portfolio keeping their Earnest Money while attempting to purchase a property? How about attempting to retrieve it and them only releasing one half of your money. We were forced to sign docs under detestable conditions. We lost $3, 000 and made to accept $500.

we need to come together and expose this chain of co- operation, fraudulent entity's they are backed by some of this judges, until we start by exposing some of them eg judge lynnn Hudges in the federal district court in Texas, he is a bias, careless, prejudice, inconsiderate, wicked without a human heart etc. his action in making a home owner and the families homeless regardless if there are children involve, he act as if he is the ceo of the banks and, we need to come together and conduct an investigation on him and his workers and pettion this judge that is misusing his office of authority for his remover from the office that he hold . we need a knowledgeable judge who has a good idea of the fraud that this banks/lenders /services are committing against us . we as the home owner of this great country, do not need any judge like this one mention above, we need to stop their conspiracy's to defrauded us the home owners or else they will continue to do this to us am ready, pls send pet ion am doing mine right now.we need to come together and fight for our right .

Been with SPS since 06. Nothing but problems. Have been trying to modify after becoming disabled. It has been 2 years of lies delays misleading answers lies and just plain ###. I would have been treated better going to a loan shark. Looking to join a class action suit

I have been dealing with Select Portfolio since April 2013 after Chase transferred the loan to them. I fulfilled my obligation with Chase and Select Portfolio by paying over 3300.00 dollars. After providing Select Portfolio all the documentation they requested they still continue to find reasons stating that I’m behind one month. This is not even half of what I want to post. When thinking about all that I have been through with Chase and Select
Portfolio it causes me anxiety.

My loan was assumed by SPS from BofA in September 2012. They sent me a letter saying it was $3600 in arrears. I immediately called them and sent them proof this was not even close to true. I sent their legal department bank statements backing the fact but they continued to report it 90-120days late. It took BofA over a year to sent the final $2264 of payments that I had made but these fools including Matt Hollingsworth, CEO, continue to ignore the fact it had never been over 30 behind and report it falsely. In October 2012 SPS started another modification and was complete except for the paper work in June 2012. Yet, as much as 6 months later they continue to show it 90-120 behind. These guys are worse than First Universal Lending that the FTC shut down several years ago for the exact same kind of violations.

I have tried for over two years to have my mortgage modified only to be told i needed to give them $5, 000.00. In good faith for the loan and only two days to do so.I to have had to do endless paperwork several times over and have been told different things each time we enquired. The best one was not to pay our credit cards till we reached a deal for modification which has led me to bankruptcy for the credit companys have gotten judgements against me.and still the best part is i can afford my mortgage and pay my cards but when your mortgage i$s 675, 000.00 and your home is only worth285, 000.00. And your still willing to stay but sps still wants.to.foreclose.CAN ANYONE EXPLAIN HOW THAT MAKES SENSE

PS You can sue them Pro Se(yourself as Attorney) if you can not afford an attorney! There are website coming up with videos and doc's to help you sue. Google Pro Se litigation Mortgages. There is one site in there very good based in Florida. Neil Garfield living lies site has forms, info, seminars, videos, and chat on what to do. Get learning!

Please go to Homeowners Against Mortgage Servicing Fraud on Facebook to chat. We have info for Contimortgage victims that got Fairbanks/SPS too. Check out CFNTRUST.Com to see they liquidated and shut down the trust for Conti in bankruptcy. SPS bought servicing from the court so, check your mo'ly sttaements to see if they list themselves anywhere on it as DEBT COLLECTION AGENCY with a license number. There may be no loan note owners? The trust got permission to destroy 40, 000 doc's of mortgage related info! Was your original loan in one of those boxes? Fight back USA!

This company is not competent to handle loan processing. I have automatic draft and they drafted my account several months and then ceased drafting it without telling me, and then charged a late fee. They also misapplied $6, 995 and then created and escrow shortage which I had to protest only to see them cause more problems. Calling them does no good nor does talking to a supervisor. People need to let HUD know and file complaints.

I sold my home in April 2009 - not a short sale, not a foreclosure. We paid the loan off in full and netted money to boot. We are now ready to but another house and when we approached a lender and he ran our credit - all three bureaus had foreclosure, amount settled (ie:short sale) and 90 days late - $532, 000 still owed. I faxed all paperwork proving up my case including the HUD which staed what we netted and I still had some agent come back and say "but you did short sale right"! I asked the idiot how does one short or foreclose and still get money fropm the escrow company? He said "I don't know?' This is full mis -anagement of my account and it is stopping us from buying. An attorney is the next step -

REPORT THEM TO FTC. IT DOESN'T MATTER IF THEY ARE ON PROBATION. THEY ARE VIOLATING THE TERMS OF THEIR PROBATION.

Come chat with us on face book homeowners against mortgage servicing fraud. Last post was excellent! educate yourselves at Garfield's site or MSFRAUD.ORG site! Atty lists on Max Gardner's Bankruptcy Bootcamp site under GRADS! Lawyers who get the fraud! Garfield has list too.

I feel your pain, there are several options for you to explore. There are two great sights that can help you solve your problems. http://www.thepatriotswar.com/ http://livinglies.wordpress.com/ These sites are filled with articles and solutions to foreclosure related problems. I am not an attorney I gained my knowledge of these matters by surfing the net to help my family with their mortgage related problems. For instance SPS is a mortgage servicing company and you will learn they are limited in what actions they can take since they are not the note holder of your loan.

Good Luck

aug payment [protected]/sept [protected]/oct [protected] I was told the Aug money order was not recieved

My monthly payment and my escrow payment shortage got switched I was hounded for payment even after I discovered the problem now I got a bill that is still wrong after 3monhs

I need a hardship Loan this too hard on me by myself

WOW! Have never worked with such a bad lender. from the reps to their management team. They lie and who knows who answers they have no clue what they are doing! so frustrated how do they stay in business? They promised to overnight the check three weeks later nothing and now coverage will expire!

They can't be stoped and if you find anyone that can let me now so I can sue their behinds off they are nothing but a bunch of crooks 305-28o-2143 thanks.

I am to the point of just quitting making payments to this company. After 13 years im just about feed up. They call from once a day to 4 times a day even when im not late at all. The add charges, fee's, change interest rates, terms of mortgage all the time. When is the goverment going to help us out. When are these peaple going to stop this harrassing behavior.