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Scholastic Books / Books scam!

1 United States Review updated:
Contact information:

Books and an invoice were sent to me that were never ordered. These are children's books, and we have no children in our home. I have called the company, and they tell me I ordered online, but will not give me any verification of this.

The Standard Operating Procedure for this company is apparently to send books and count on a certain percentage will pay the bill.

The rep with my first call to the company told me I must go to the post office and refuse the shipment so that it can be returned. It cost me over an hour of my time, plus travel to the nearest post office, to learn I could not do that because I had opened the small invoice envelope on the outside of the box.

The second rep on my next call to Scholastic was extremely rude and told me I ordered these children's books on line. She would send me a mailing label to return them. When I asked to speak to a supervisor on this because I was tired of having so much time on this scheme, she hung up on me.

My advise to anyone getting a package from this company: don't even touch it! Refuse delivery immediately. If you do open anything, you will end up spending much time and great frustration in trying to get this company to undo their operation.

Va
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Comments

  • An
      18th of Mar, 2008
    0 Votes
    Scholastic Books` - Terrible experience!
    Scholastic Books
    United States
    Phone: 203-797-3222

    Scholastic books calls me several times a day. On 03/17/08 I asked them not to call anymore. On 03/18/08 I received two more phone calls from them.

  • Er
      18th of Mar, 2008
    0 Votes

    This company valueplusonline is complete ripe off ther is no suck web sight.

  • Le
      22nd of Apr, 2008
    0 Votes

    i ordered the health book from bottom line 2 months ago, i have heard nothing and then i get a notice iam 2mos past due and as yet i never receceied any book and i have no number to csll bottom line books

  • Jo
      15th of May, 2008
    0 Votes

    You are not alone! Just like you, I also fell victim. I already posted a similar problem at this site.

  • Ma
      4th of Jun, 2008
    0 Votes

    Happened to me too. I opened the box, opened the invoice and almost did the same thing you did before coming to my senses... I thought - hey wait a sec... if I spend money trying to send it back, what's to stop them from sending it to me again?

    I didn't even bother calling up their support number. Gave away the books to a friend and tossed out the invoice. Scholastic wont get a freakin penny outta me!

  • Pi
      24th of Sep, 2008
    0 Votes

    So many scammers are out there thses day any one can get a hold of your email and sign you up for any thing.My suggesstion call them Send them back with a a label.Most people so not re;aize also the pop up surveys you take sign you up for these things be nice to them.The reps are only doing there job

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