if you contact the number listed in your back account statement that is associated with the unauthorized charges, they (savings2go) will work with you.
it happens that i was enrolled into their services when i placed an online order for something else, you have GOT to make sure you read EVERYTHING on the online invoice BEFORE you click "pay now", as i did not and there was a box already checked to enroll me, all i would have had to do was to UN-check it and this would not have happened.
the same thing happened to me at my bank with the bounced check scenario, and after i called Savings2Go, they refunded the 14.95 back to my account, and will be refunding the 30.00 once they receive the fax i will be sending them showing the unauthorized charge, and the following nsf fee that was a direct result of that unauthorized charge.
the statement you fax to them needs to include a running balance, showing how their removal of the 14.95 caused a shortage in your account that directly resulted in the return of a check that would have cleared had the 14.95 been in there.
as you can see from the attached photo, after i deposited 200 to my account, i wrote a check for 196, but because of the 14.95 unauthorized charge, it bounced, and the bounce was a dirtect result of their charge. you can also see where they have already refunded me the 14.95, and they will be refunding me the 30.00 fee once they receive the fax im going to send to them today showing them the same thing im showing you.
so all in all, there is hope.