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Samsung / refridgerator

1 85 Challenger RdRidgefield Park07660, NJ, United States Review updated:
Contact information:
Phone: 1-888-751-4087

I bought a samsung regfridgerator 2-17-10 in sept of 2010 there was a default where there was a leakage. Due to this process all of my food ruint, they were unwilling to swap it out they want to repair it, which is going to take two weeks. They make it just about impossible to get your money back for your food they ask for receipts which I don't keep on everything I purchased in my freezer. My advice to anyone is to stay from the samsung products they are half assembled. Not only that the company does not want to help you. Once they get your money any customer service issue are sent to the repair department. Beware

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  • Pb
      17th of Jan, 2010
    0 Votes

    Samsung French door bottom freezer monde RF26VABPN --2 months old broke one week before Christmas!!! Here it is a month later and no solution. Three service calls before Jan. 1st, Samsung CS blames service call guys, they say Samsung sent wrong mother board. No one calls me 10 days later I call them part back another 10 days later still looking for replacement or refund. Just all lipservice no real help. Completly unsatisfied will never buy another samsung product! A $2, 000 plus refridgerator sitting in my kitchen, lights are on but no one is home. Just plain stopped cooling! Nothing.

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