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6:44 pm EDT

Salon save Scam business

WOW.
I attend a community college and was offered this "amazing deal" for salon save back in February. I'll admit that the way they talked so highly about it won me over. Little did I know how much i would regret it. Once I got home and looked up the salons in my area I saw how low end they were and saw they had terrible yelp reviews. Lets put it this way, they were complete TRASH. So i emailed salon save because thats the only way to contact them and they told me that I would have to wait 5 months. After I explained how upset I am they still tried to tell me that they are good salons and I can not cancel my contract. So fine, I let it go and I counted down the days till the 5 month period ended. So here I am, TWO MONTHS LATER receiving a phone call that my credit card is being declined and how I need to pay them for the two months i'm "behind" or I will be sent to collections. I explained to Kelly (the caller) that I was told my account would be cancelled after 5 month and she simply told me that it would only be cancelled if I emailed them 30 days prior. At this point i'm about to lose my mind. I then calmly tell her that i figured since i had already emailed about canceling they would have it in their system to cancel me when my time was up. Clearly not the case. She told me that I can make payments or pay in full. I don't have the money. I'm a full time college student with a part time job that can barely pay my bills. I don't plan on paying them anytime soon. I hope this gets out and nobody ever spends their money on this crap. Please let me know how serious they are about sending to collections, I would think since their business is a joke then so are their threats, but you never really know.

Country of complaint: United States

Address: Chino, California

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9:40 pm EST
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Salon save Scam

I received a call from Salon save (former pac promos) regarding payments due on my contract. They threatened me to report the debt, and contact collections agency.
does anybody have been contacted by theses agencies? And does this affect your credit score? does salon save go that far?

If it's allegedly known that this company is a scam, do they really have an interest to contact them?

thanks for your answer

Country of complaint: United States

Address: California

Phone: 18187039168

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Adriana Oliver
Encino, US
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Apr 30, 2012 12:54 am EDT
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I cancelled within three days they still cashed my check. They call me a month after saying they will take me to collection.They harrased me until I paid them $40. Then they keep taking money double the amount. I called my bank and they will try to reversed but only some. I keep email them with no reponse what can I fo?

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vandel
Lancaster, US
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Mar 27, 2015 10:31 pm EDT

If you guys live in California, you have 3 days or 72 hours to cancel your membership! I got spooked by all the comments and complaints and comments about this company being a scam so i did a lot of research and found out about this loophole. All i did was email the company and tell them about the law and they approved my cancellation. All i have to do now is mail them back there promo packages. so there's still hope for people who feel like they got trapped into this.

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Stefany
Lahaina, US
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Oct 19, 2012 11:33 am EDT

I signed up with salon save at UCLA last summer. It sucks that you guys having a hard time, I think it's a good promo and Ive going to Steven Mata salon in LA since then. It's a great salon, 5 star reviews on line and Ive used all of my visits and been using my 50% off pass for my hi-lights every 2 mon. I love my stylist.
Maybe you just got unlucky with a salon (stylist) choice...who knows...You can do research abouht those salons on line and see which on is good ;)
You do of course have to pay your $19 a mon., but I think it's worth if you find the right place. I dot think salon save is a scam, I think some stylist do a bad job ...

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L.sThomas
Las Vegas, US
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Jun 19, 2012 4:55 pm EDT

Total scam! Gratefully I cancelled my card
And opened up a new one before these blood thirsty scam artist could take another dime!
It was an inconvenience, Yes, however now I am receiving threats at which I am laughing at. This fraudulent company will not put a dent on my credit score especially for an amount under 100 bucks. Don't ever sign up with them!

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LLRSSD
Los Angeles, US
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Jun 19, 2012 3:58 pm EDT

I just got the same phone call! I NEVER sign up for anything, especially not things like this. I decided to give it a try, and regretted it immediately. I decided to cancel, and of course since it is a total scam, there is no phone number to call, just a cheap website. So I emailed the address on the website and they told me I have to pay for five months! Which I just can't believe. So I canceled my credit card. And now I have the same phone call, saying it will affect my credit score and they will report me to the credit bureau if I don't pay for the five months. I really want to know do/can they actually go that far? what have other people done? I cannot pay them any money for a service I have never used and do not want, and I was deliberately misled by the girl who was selling it. I asked her more than once, how do I cancel? And she said "you just call and that's it, whenever you want." I don't know what to do!

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DO NOT GET SALON SAVE!
Bridgeport, US
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May 02, 2012 9:18 am EDT

they have contacted me too with the same threat. this company is such a scam. DO NOT INVOLVE YOURSELF WITH SALON SAVE! please let me know what you did. i so regret ever signing up with them.