Rue21 / dirty shirt

Warrendale, PA, United States
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I've ordered 5 t-shirts from Quality was not the best, material was quite cheap, but everything looked pretty nice. I would be quite satisfied with my purchase but unfortunately there was something I did not like. One shirt arrived dirty and was covered with some nasty and sticky stains. I contacted Rue21 customer service in order to get a replacement or perhaps a refund, but they refused to help. They claimed that was impossible and they did not see any stains when they shipped my stuff. Well, everything was well packed so there was no way stains appeared while shipping. In that case all 5 shirts would be dirty, but only one had stains. They said they were not able to help and that was their final decision. Never again!

Aug 30, 2016

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