SUBMIT A COMPLAINT

Rotita.clothing poorly made and wrong size. do not look those shown on internet

1
B Feb 04, 2018 Review updated:

The amount of $61.80 was withdrawn from my Credit Card acct. on 1/4/18. I placed the order on 1/3/18. I never received the items until three weeks later. There are no sizes or tags inside of the tops.
The brown top was just stuffed into a big bag that both items were shipped in. The grey top was in a small plastic bag with M0301L121.
These items were shipped from MASSO(HONGKONG) CORP. 20275 BUSINESS
PARKWAY, CITY OF INDUSTRY, CA [protected]. I WOULD LIKE A REFUND TO
MY CREDIT CARD, THERE IS NO WAY THAT I CAN WEAR THESE ITEMS.
Telephone: 402-935-7733CA

Responses

  • S
      Mar 29, 2018

    I ordered some maxi dresses from here and I really need to return them for the right sizes and was told i would get a lable but have not seen it yet. That was almost a month ago. The items have not been worn. What can I do to return them?

    +1 Votes
  • S
      May 17, 2018

    I ordered 5 bathing suits from your company totaling $110.81 and one sent separately for $28.51. These suits are of poor quality and are not sized right. I need to know how I can return for a total refund to my credit card. I am extremely unhappy because this is a run around to try and get your money back and return the items.
    Sharon R. Friesz
    16513 West 168th Place
    Olathe, KS 66062

    [protected]@centurytel.net

    If I do not hear from your I will be submitting a claim against your company. The website I ordered from said easy returns and refunds!

    +1 Votes
  • G
      May 18, 2018

    I've been reaching out for a week to make a return because there was nothing in the bag for returns and still haven't heard from anyone. Will NEVER order from one of these countries again.

    0 Votes
  • J
      Jun 07, 2018

    I'm in the same boat with a bathing suit, of course there's no paperwork, hell, I can't even research the order. Big mistake. So has anyone found out how to return or get your money back?? TIA

    0 Votes
  • J
      Jun 26, 2018

    I bought two swim suits from you! Poorly sized I need a refund and an address to return! How do I get this information!????

    0 Votes
  • J
      Sep 22, 2018

    I ordered 5 bathing suits from your company totaling $110.81 and one sent separately for $28.51. These suits are of poor quality and are not sized right. I need to know how I can return for a total refund to my credit card. I am extremely unhappy because this is a run around to try and get your money back and return the items.
    Joan Rudd

    0 Votes

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