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Romweordered product not received even after 15 days of payment

I would like to bring to your notice the poor service that i have received from Romwe.I ordered 2 products with order id number RWXYA38108 on 12-08-2018.
I ordered the product believing the website where it stated that the product will be delivered within 7 working days but here i am waiting and mailing the service team where i have not received the product even after 15days post the payment of the same.Eevery mail i receive the same comment asking me to wait for 1-3 working days and they have been asking their shipping company to deliver it as soon as possible.Although i have been provided with 200 points as a compensation for the poor service but that is only useful if i buy any products from them again and if it is going to take this long then i would prefer not shopping from Romwe ever again.

Regards,
Neethi

Ne
Aug 27, 2018

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