The most trusted and popular consumer complaints website
Explore your opportunities! Create an account or Sign In

Rogers Performance Marine / Boat

1 United States

I bought a 2016 lund fury from this dealer.. He told me the boat only had 4 hours on it..He said boat and motor was water tested and everything was in working order..They failed to explain to me the process of transferring warranty on motor and boat..Took them over 4 weeks to get titles to me..I waited 8 weeks before i put boat in water as the motor leaked a 1/2 cup oil on my garage floor when i got home from the marina..They said someon must have done a sloppy job and overfilled in back room ok oil stopped but the first day in the water it took on 3 gallons of water in 6 hours. They insisted there was no leak i tested all lines and live well no leaks then i saw the transducer installation on the back of the boat and it was hideous.Looks like the first time they installed one..I redid that area myself and the second time in the water 12 days later the boat still taking on 2 gallons of water in 5 hours..They agreed to do the warranty work if i brought the boat back to utah..I live 9 hours away and i already spent money on the first trip..Now they want me to make 2 more trips on my dime..What a lousy customer relations department they have..Dont buy a boat from rogers performance marine in hurricane utah...Im a business man of 32 years and i would not treat my customers with disrespect. I am now searching previous owner to see if there was this issue from the start...Mad in arizona!!

Mi
Nov 3, 2016

Post your comment