First off, let me say...I've had my share of bad experiences with auto finance companies. I've had a car repo'd because I was 3 days late on a payment. Ya, 3 days. Anyway, that being said, I current have a car financed with Roadloans or Santander, whichever they call themselves today. For the first time, I'm actually having a good experience with a car loan.
Between the repo and a Chapter 7 bankruptcy, I pretty much figured my credit was shot. I applied for a loan online at Roadloans.com and got approved instantly. They gave me a better rate than I had before the bankruptcy, which shocked me. Of course, I took it. I've had the loan with them for almost 3 years and they have really helped me out during hard times with changing my due date and even giving me an extension once, by putting a payment at the end of the loan. I think a lot of that came from me paying on time almost every month.
Anyway, the service has been great and I would finance with them again. Heck, I've had cars with Capital One, Wells Fargo, and Americredit and they were all bad experiences. Some were my fault for paying late, but others were due to rude customer service reps and high interest rates. If you're like me, I suggest giving Roadloans a try. I think you'll find that every company has problems, but Roadloans is by far one of the best lenders out there.