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Renee Bridal / No customer service

1 creighton rdPensacola, FL, United States

Do not purchase your weddding dress here or buy your bridesmaid dress. First of all they have no customer service. The owner does not care about the customer and is only in the business for the money. Anyone looking to buy a wedding dress go to Wedding Artisry off of 9th ave right around the corner from Renee's they have great customer service (keep customer updated on the status of the dress monthly if not more), offer a military discount, discount on bridesmaids dresses, viels, and tiaras, payment plans and alterations/steaming included. Non of this is offered at Renee's and they do not call customers to let them know the status of their dress. Owner is rude and the employees seem too busy to help customers that have paid in advance. Don't buy from this company, weddings should be a joyous experience not a hustle.

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