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Renault

Posted: Jun 12, 2017 by    

renault kwid

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Contact information:
Pune, India, India
Dear service head,
I am writing this email as a dissatisfied customer of first lot of customer who bought KWID with the registration number MH14FM7706- which has clocked 9000KM. I was forced to send it for free servicing before 10, 000. Though it’s nomenclature is “ 2nd Free Service” – your Chinchwad, Thermax Chowk, Pune- Renault Dealer, Niyathi Auto is asking for
1)Oil change – Acceptable
2) Air-filter – Acceptable
3) Any other part change –Acceptable

But, Mr. Sandeep is absolutely rude and not willing to listen also to a customer to explain the logic of charging for Wheel alignment.
I am willing to pay for any consumable or part. If it is a free service you are supposed to do the wheel adjustment without charging the customer.
I would be constrained to take it up with consumer court if this is not addressed. Please respond immediately.
With Warm Regards,

The above email is sent to your Renault India - Chinchwad, Pune, India. today.
With Warm Regards,
Dr. C.N.Narayana,
Sr. Professor & Director General, KIAMS, Pune. India
+918411028777
email: cnn@kiams.ac.in or cnnarayana@gmail.com
Complaint comments Comments (2) Complaint country India Complaint category Cars, Parts & Vehicles

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N  13th of Jun, 2017 by    0 Votes
Dear Customer (CN Narayana),

Please refer to the private message for the update on your concern.
N  19th of Jun, 2017 by    0 Votes
Dear Customer (CN Narayana),

We've shared an update on your issue. Kindly check your private message for the details.

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