Sussex Cars’s earns a 1.0-star rating from 5 reviews, showing that the majority of customers are dissatisfied with experience.
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Unreliable Service: Sussex Cars Fails to Deliver on Confirmed Booking
Took my booking at 4.20, booked taxi for 5pm, all confirmed. But now it's been an hour and still no taxi. Tried calling them but no answer on the phones! What a bummer, I was really counting on them to get me to my destination on time. I don't know what's going on with Sussex Cars (726726.co.uk), but they need to get their act together. It's not cool to leave customers hanging like this. I hope they can sort out their issues soon, because I don't want to have to deal with this kind of hassle again.
Terrible Service and Non-Existent Customer Support: My Experience with Sussex Cars (726726.co.uk)
This company, Sussex Cars (726726.co.uk), is just plain awful. I wouldn't recommend them to anyone, no matter what. They can't seem to get their act together and are always late. It's like they don't even care about their customers. I mean, seriously, how hard is it to show up on time? And when they do finally arrive, they don't even apologize for being late. It's like they think it's no big deal. Well, let me tell you, it is a big deal.
And don't even get me started on their customer service. It's non-existent. They don't answer their phones, they don't respond to emails, and they don't even bother to acknowledge their customers. It's like they don't care if they lose business. Well, guess what? They are losing business. I will never use their service again and I will tell everyone I know to avoid them at all costs.
To the management team at Sussex Cars (726726.co.uk), I have a message for you: learn to offer customer service and run a proper service or don't bother. It's as simple as that. If you can't do it right, then don't do it at all. Your customers deserve better than this. So, either step up your game or get out of the business.
Terrible Service: My Experience with Sussex Cars (726726.co.uk)
service, would not recommend at all.
I had a really bad experience with Sussex Cars (726726.co.uk) last night. I waited for what felt like forever, at least 40 minutes, and had to call them twice to see where my ride was. They were so rude to me and even lied about the waiting time, saying it would only be 15 minutes when it was clearly going to be much longer. And to top it off, they never answer the phone! It was a terrible experience and I definitely won't be using them again. I wouldn't recommend them to anyone.
Disappointing Experience with Sussex Cars: Lack of Communication and Long Wait Time
I recently ordered a taxi from Sussex Cars (726726.co.uk) as I live up a set of stairs a few minutes away from their shop. I was hoping for a quick and easy ride, but unfortunately, I had to wait for 50 minutes before finding out that the taxi had already come and gone. I was standing outside the shop the whole time, but they didn't seem to notice me. They had told me it would take 30 minutes, but I guess they didn't think I would be outside waiting for them.
To make matters worse, I never received a call back or any kind of phone call at all. They claimed that their systems were down, but they never bothered to inform me of this. This is the second time I've had a bad experience with Sussex Cars, and I'm starting to lose my patience with them.
I understand that things can go wrong, but it's frustrating when a company doesn't communicate with their customers. I hope that Sussex Cars can improve their customer service in the future, as I would like to give them another chance. However, if they continue to disappoint me, I will have to look for another taxi company to use.
Unreliable and Untrustworthy: My Experience with Sussex Cars
So, I had a bit of a nightmare with another taxi company when I needed to arrange a ride for my daughter and her friends. They let me down big time, so I decided to give Sussex Cars a try. I called them up and they said they could send a car in just 30 minutes - not bad considering it was already past midnight!
Of course, there was a catch. I had to pay £28 upfront, plus a £2 booking fee. I wasn't thrilled about that, but I was desperate to get my daughter home safe and sound.
Well, let me tell you, it was a long two hours before that car finally arrived. My daughter was cold and tired, and I was starting to get pretty worried. The journey should have taken no more than 15 minutes, but it ended up taking almost an hour.
When I called Sussex Cars to find out what was going on, they gave me all sorts of excuses. Apparently, one of their drivers had gone home without telling anyone, so they didn't know he was unavailable. Then they said the car was on its way, but it took ages to arrive. They claimed they couldn't track the car because it was out of their usual service area, but then suddenly they could see it on the map.
Honestly, it felt like they were just making things up as they went along. I got the sense that they didn't really care about their customers - they just wanted to take our money and do the bare minimum to get the job done.
To make matters worse, this isn't the first time I've had a bad experience with Sussex Cars. They let down one of my other daughters a few years ago, and I should have learned my lesson then.
All in all, I wouldn't recommend Sussex Cars to anyone. If you want a reliable, trustworthy taxi service, you're better off using Uber or another app-based provider.
Sussex Cars Complaints 0
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Is Sussex Cars Legit?
Sussex Cars earns a trustworthiness rating of 91%
Highly recommended, but caution will not hurt.
The age of Sussex Cars's domain suggests that they have had sufficient time to establish a reputation as a reliable source of information and services. This can provide reassurance to potential customers seeking quality products or services.
726726.co.uk has a valid SSL certificate, which indicates that the website is secure and trustworthy. Look for the padlock icon in the browser and the "https" prefix in the URL to confirm that the website is using SSL.
726726.co.uk has been deemed safe to visit, as it is protected by a cloud-based cybersecurity solution that uses the Domain Name System (DNS) to help protect networks from online threats.
About Sussex Cars
One of the key features of Sussex Cars is its fleet of modern and well-maintained vehicles. The company has a range of cars, including standard saloons, executive cars, and MPVs, to cater to the diverse needs of its customers. All the vehicles are equipped with GPS tracking systems, ensuring that customers can track their rides in real-time and have peace of mind knowing their safety is a top priority.
The company's team of experienced and professional drivers is another reason why Sussex Cars is a popular choice among locals and tourists alike. The drivers are knowledgeable about the local area and can provide valuable insights and recommendations to customers. They are also courteous and punctual, ensuring that customers reach their destinations on time and in comfort.
In addition to its taxi services, Sussex Cars also offers airport transfers, corporate travel, and courier services. The company's airport transfer service is particularly popular, with customers praising the reliability and efficiency of the service. The company's courier service is also highly regarded, with customers appreciating the speed and accuracy of deliveries.
Overall, Sussex Cars is a top-notch taxi service provider that offers a range of services to meet the diverse needs of its customers. With its modern fleet, experienced drivers, and user-friendly website, the company is well-positioned to continue providing high-quality transportation services to the people of Brighton and beyond.
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Sussex Cars Contacts
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Sussex Cars emailsinfo@726726.co.uk83%Confidence score: 83%Support
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Sussex Cars social media
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Checked and verified by Jenny This contact information is personally checked and verified by the ComplaintsBoard representative. Learn moreOct 06, 2024
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